Descrizione del lavoro

Seleccionamos estudiante de TURISMO / HOSTELERIA para realizar prácticas en la recepción de nuestros hoteles de la ciudad de BARCELONA.

El objetivo es dar soporte a toda el área de Recepción para realizar de manera cualificada, con iniciativa y responsabilidad, la recepción de los clientes y todas las tareas relacionadas con ello.
Las principales tareas a desarrollar son las siguientes:
• Check-in
• Check-out
• Control y lectura de las llaves de las habitaciones.
• Alquiler de cajas de seguridad
• Gestión de incidencias, pero no resolución
• Gestión de equipajes
• Cambios de habitaciones
• Gestión de llamadas a centralita

REQUISITOS
• Estudios en turismo
• Inglés medio alto + Otros idiomas valorables
• Orientación al cliente y ganas de aprender

Requisiti

Ser estudiante de turismo/hostelería o similar

poder firmar un convenio de prácticas

motivación por aprender

Dettagli

Tipo di lavoro
Part-time
Località
Barcelona, Spain
Dipartimento
Reception
Lingue
Inglese, Spagnolo
Comincia tra
Il prima possibile
Durata del contratto
4 mesi
Ruoli disponibili
3
Retribuzione
no remuneradas
Altri benefit
manutención posibilidad de incorporarse en la empresa una vez finalizadas las prácticas TURNOS MAÑANA /TARDE en función de la disponibilidad del estudiante

Catalonia Hotels & Resorts

Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo.

With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards.

The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

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