Manager, Client Development, Saks Beverly Hills
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Manager, Client Development, Saks Beverly Hills

Chanel

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Manager, Client Development, Saks Beverly Hills

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At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.  

Manager, Client Development:

We are looking for a Manager, Client Development who will be a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will play a crucial role for driving the business and service culture, coaching and managing a diverse team of salespeople, and equipping the Boutique Leadership Team with critical business knowledge.

Position Responsibilities:

  • Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients 
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
  • Drive all aspects of client development, including analysis, reporting, and partnership with Home Office Client Analytics team
  • Analyze and summarize VOC results, reconcile and address client expectations and feedback from a service perspective
  • Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events


You Are Energized By:

  • The history and heritage of The House of CHANEL
  • People leadership and development
  • Fostering a meaningful client experience centered around inclusion and connection
  • Building collaborative partnerships and relationships
  • Being comfortable in the middle of complexity and ambiguity
  • Multi-tasking within projects in a dynamic, fast paced environment
  • Creativity and innovation by testing, learning and taking new risks


Position Requirements:

  • Minimum 5 years of related experience
  • Bachelor’s degree (preferred)
  • Intermediate Excel skills and high level of comfort using app-based tools
  • Ability to lift 15 lb.
  • A flexible schedule with the ability to work late nights, weekends and some holidays


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Manager, Client Development, Saks Beverly Hills

Beverly Hills, CA, United States

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