Guest Service Agent
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Guest Service Agent

Field Operations

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Guest Service Agent

Cosa comprende il lavoro

The primary responsibility of a Guest Service Agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Su di te

  • A strong focus on customer service
  • Prior experience in luxury hotel front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Arabi Speaker an addition language requirement 
  • Able to work in shifts, weekends and public holidays
  • Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred
  • Lingua richiesta: Inglese.

L'azienda

At Anantara, our fast-growing and entrepreneurial environment set us apart from our competitors. If you thrive on challenging work, you’ll find plenty of ways to develop your career, as well as leaders who make it their mission to support you. Our focus on performance ensures continuous business success, which translates to growth opportunities for those who are ready to make them happen.


What we offer for our guests in Qasr Al Sarab Resort- unparalleled luxury and comfort amid the mystic desert charm of Abu Dhabi’s Empty Quarter. Ride on a camel over sun soaked dunes as this foreboding landscape unwinds eternally in front of you. Soak in the freeform swimming pool while desert wildlife grazes in the shade below. Be inspired by glorious Arabian décor that channels one of the world’s most ancient and revered cultures.

Located in the legendary Liwa Desert, one of the largest uninterrupted sand deserts in the world, Qasr Al Sarab Desert Resort by Anantara embraces the epic adventures of this evocative landscape by providing a luxury oasis for discerning travellers. Recline by the plunge pool outside your own private villa, or stretch out on a sumptuous day bed surrounded by rich Middle Eastern fabrics and local artefacts. Every room, villa and suite is considered to be some of the finest abodes among luxury Abu Dhabi resorts and features desert views, blending our rich interiors with the landscape.

Qasr Al Sarab Desert Resort by Anantara distinguishes itself from other Abu Dhabi hotels bringing its guests the quintessential Abu Dhabi luxury resort experience with leisure facilities to please the most demanding of tastes. A sanctuary of wellbeing that draws on an array of ancient cultures at Anantara Spa. A choice of four dining venues that offer the greatest Middle Eastern cuisine and fine gastronomic experiences from across the globe.

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Guest Service Agent

Abu Dhabi, Emirati Arabi Uniti

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