Director of Revenue Management
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Director of Revenue Management

Four Seasons Hotel Ritz Lisbon



Director of Revenue Management

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About Four Seasons Hotel Ritz Lisbon:

Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you. 

The hotels extensive outside terrace overlooking Eduardo VII Park, offers a true resort feel with its new outdoor pool and lush garden.

An urban oasis with a spa and indoor pool, and a rooftop fitness center with an outdoor running track overlooking the city’s seven hills.

Varanda, the modern restaurant vaunts top-level cuisine under the guidance of Chef Pascal Meynard. It is famous for the generous brunch and varied menu of gourmet delicacies.

Skillful curatorship – “curadoria” in Portuguese – lies at the heart of CURA, the hotel’s new restaurant where young Michelin-starred Chef and head culinary curator Pedro Pena Bastos selects his ingredients as meticulously as an artist chooses his paints, drawing from Lisbon’s rich regional palette of seasonal ingredients to create artisanal dishes of great depth, taste and meaning.

The most recent project- an outdoor swimming pool and bar with under-water music. The Hotel’s new pool area is a sophisticated oasis perfect for enjoying and relaxing dip with a refreshing drink. The Pool Bar’s menu offers a good selection of food, petiscos, drinks and Lisbon-inspired cocktails.

Our opportunity:

We are looking for a Director of Revenue Management who shares a passion for excellence and who infuses enthusiasm into everything they do. The Director of Revenue, along with the Director of Sales and Marketing, coordinate group inventory and allocations and develop policies and procedures pertaining to revenue management. 

Why to join our Team:

You will be part of a talented Family and Unique Culture;

You will have the opportunity to be you, to show your skills and passion for flawless service;

You will have a wide range of career growth opportunities within Four Seasons hotel chain.

What will be your main responsibilities and duties:

Interpret business analytics into meaningful action to improve performance.

Hotel benefits from subject matter expert in the following business analytics: 

  • STR market share weekly analysis;

  • Travelclick Demand 360 reports review for future demand opportunities vs. comp set;

  • Revfinder (BI) reports of lead time, upsell, room type utilization, direct-3rd party mix, package and promotions performance, etc.;

  • Future leverage of analytics toward total revenue management approach.

Leverage IDeaS revenue management system.

Opportunities to leverage demand and improve revenue performance are identified and action implemented via:

  • Last room values / hurdle rates;

  • Unconstrained demand evaluation;

  • Oversell recommendations;

  • Group evaluations for revenue displacement.

Manage rates and inventory in all distribution channels. Availability and restrictions are appropriately displayed in all booking channels:

  • Opera, ORS, OTA, Trust, GDS, Web;

  • Daily Transient Protected is updated in Delphi;

  • Approval of group blocks that exceed allotment and have potential to displace revenue from other segments.

Initiate pricing analysis and recommendations.

Pricing is evaluated regularly to leverage demand vs. price equation to optimize revenue:  

  • Delphi minimum available rates (MARs) are updated according to expected daily transient demand levels for a rolling 18 months into the future;

  • Published competitive rates are evaluated daily using RateView and other competitive shopping tools;

  • Competitive consumption by price point is reviewed monthly using Agency 360 Market Price report to identify opportunities for engagement at new price points;

  • Room Type Utilization report completed quarterly to evaluate performance of room type and possible shifting of premium priced categories.

Ownership of OTA Market Manager relationship.

Leverage power of OTA distribution to hotels advantage:

  • Weekly communication with OTA Market Managers highlighting both upcoming demand and need dates;

  • Attention to page placement striving for 1st page;

  • Ensure participation in no-cost marketing promotions

Ownership of local merchandising strategies in distribution channels.

Frequent and regular Revenue Strategy meetings ensure:

  • Members are engaged in strategic business decisions and are informed to take action on emerging business trends;

  • Consensus among stakeholders on strategy;

  • Alignment of activities and efforts toward a common goal.

What you will bring to us:

3 – 5 years’ experience working in hotel revenue management or similar business analytics and strategy role;

Excellent analytical, organizational and problem solving skills;

Attention to detail and excellent oral and written communication skills;

Ability to multitask and prioritize daily workload;

Strong management skills;

Ability to present contrarian viewpoint and gain consensus through business analytics 

Ability to work under pressure and meet various deadlines in a fast-paced environment;

Must be flexible and dependable to work beyond a standard work day when required;

The candidate must hold the required authorization to work in an European country;

Reading, writing and oral proficiency both in Portuguese and English.

What you can expect from us:

Competitive wages and benefits;

Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment;

Medical insurance;

Uniform and free meals on duty;

And so much more!

We are looking for people who share the Golden Rule: people who by nature, believe in treating others as we would have them treat us. This is the opportunity to be part of a cohesive team with opportunities to build a successful career.

Join our Family of passionate Hoteliers today!

Learn more about our property and what it is like to work at Four Seasons by visiting:

Su di te

  • Lingua richiesta: Inglese.


Long considered Lisbon’s premier luxury hotel and located right in the heart of the city, Four Seasons Hotel Ritz Lisbon provides a glorious bird’s-eye view of the city's stunning historic sites – and makes the perfect starting point for exploring its unique architecture. Designed with the intention of marking Lisbon’s name internationally and adding to the prestige of the Portuguese hotel industry, the Hotel is truly a landmark establishment in all senses of the word.

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Director of Revenue Management

Lisbon, Portogallo

A tempo completo, A tempo indeterminato

Data di inizio:Il prima possibile

Ultima data di inizio:

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