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Join a diverse and talented team in Philadelphia
We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.
The role of the In-Room Dining Server
Transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. The In-Room Dining Server will greet guests and be able to provide thorough description of food and beverage items. Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. The In-Room Dining Server will anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Knowledge, Skills and Abilities
We are seeking individuals who have solid experience as an In-Room Dining Server in a luxury hotel environment.
Qualified candidates must be able to demonstrate:
Attention to detail
Solid communication and leadership skills
Passion for service
Strong interpersonal and team player skills
Strong food and beverage knowledge
Highest level of integrity and work ethic
About Four Seasons Hotel Philadelphia at Comcast Center
Floating atop the tallest building on the city skyline, Four Seasons Hotel Philadelphia at Comcast Center combines Four Seasons legendary service with first-of-its-kind Comcast technology and entertainment. Here, the world’s leading hoteliers, architects, restaurateurs, designers and technologists have collaborated to create one of the best urban luxury hotel experiences. Four Seasons is partnered with Michelin starred chef Jean-Georges Vongerichten, James Beard award winning chef Greg Vernick and renowned florist Jeff Leatham to create an extraordinary experience. Named one of Fortune Magazine’s 100 Best Companies to Work for over the past 23 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees – people who share a single focus and are inspired to offer great service, personify our company culture. In 2020 the Hotel and Spa received the prestigious Forbes 5-Star Award.
A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and on the people, we employ and serve around the world.
US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Learn more about Four Seasons:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf