Pool Supervisor

Our Team:

Join a diverse and talented team in New Orleans! We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The Role Of Pool Supervisor:

•    Execute the tasks of a Pool Server and/or Bartender as needed

•    Follow up on service procedures

•    Supervise the consistency of quality and efficiency of food and service

•    Interview and select job applicants as well as supervise, discipline and give performance evaluations for pool employees

•    Schedule staff and complete payroll records in accordance with budgeted guidelines

•    Work closely with Engineering to maintain proper water quality and mechanical operation of the swimming and whirl pools

•    Order supplies, including bathing suits, toiletries and other amenities to ensure the Poolside par level allow for smooth operation

•    Coordinate personal training with outside contractors to guarantee a high level of service and adequate availability

•    Maintain the Poolside as a safe environment and in accordance with all health department regulations

•    Oversee the cleanliness of the fitness area, pool deck, patio terrace and bartenders cabana area and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering

•    Respond properly in any hotel emergency or safety situation

•    Perform other tasks or projects as assigned by hotel management and staff

•    Maintain a friendly but unobtrusive manner with all guests

•    Utilize all computer systems relevant to the departments

•    Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.

•    Maintain a log (Lotus Notes) with important information to be passed onto management

•    Ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department

•    Ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members

•    Anticipate, in advance, all materials and supplies and assure their availability

•    Communicate with other departments to ensure a supporting team of professionals

•    Understand all food and beverage items offered, including ingredients, methods of preparation and proper service

•    Take charge of the duties of the Assistant Manager when they are off/vacation

About You:

•    High reading, writing and oral proficiency in the English language

•    Previous supervisory or management experience in Food & Beverage

•    College degree or equivalent preferred.

Our Benefits: 

• Rewarding Work Culture
• Excellent Mentoring, Training and Development Opportunities
• World Class Medical, Dental, and Vision Insurance Program
• Complimentary Stays at Four Seasons Worldwide after 6 Months
• Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
• Complimentary employee meals prepared by the Four Seasons Culinary Team 
• Complimentary dry cleaning of employee uniforms 
• Discounted parking  
• 401k participation with a company matching program 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf