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Spa Receptionist

Four Seasons

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Spa Receptionist

Descrizione del lavoro



Job Description

The Four Seasons Resort O’ahu at Ko Olina is looking for a Spa Receptionist who has a passion for excellence and the spirit of aloha.

The Spa Receptionist ensures a smooth Spa experience from having a thorough knowledge of all Spa treatments and retail products to checking guests in and out of the Spa. The individual must be able to handle various guest requests, inquiries, and issues, and be responsible for the follow up of such circumstances.

We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality. Applicants will be a willing team player, comfortable with computer systems including Opera and willing to accept assignments on as need basis, in order to promote team work. Flexibility to work early mornings, evenings, weekends and holidays. On Call status indicates there is no guarantee of hours.

Join Our ‘Ohana

We invite you to join our ‘ohana at the Four Seasons Resort O’ahu at Ko Olina at one of the finest resorts in the world. Become part of the Four Seasons Experience in O’ahu and embrace the unique local culture here in Hawai’i. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work For since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the aloha spirit!

Responsibilities

  • Responsible for providing professional massages to clients including herbal wraps, loofa treatments, aromatherapy, reflexology, deep tissue, prenatal, and shiatsu treatments.
  • Responsible for ensuring a smooth Spa experience to our guests.
  • Advising and educating guest of Spa treatment and produce options to suit their needs via telephone, email and in person.
  • Welcoming guests to the Spa and checking them in and out of their services.


Preferred Qualifications and Skills

  • Candidate must be fluent in English, both verbal and written.
  • Solid knowledge of various treatment protocols.
  • Previous customer experience in a luxury Spa environment and ability to work effectively under pressure
  •  Excellent communication and organization skills
  • Service Passion
  • Requires attention to detail and problem solving skills
  • Successful candidates must possess legal work authorization in the United States.


About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury.

Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

Working at Four Seasons

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Learn more about Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons O’ahu at Ko Olina on Social Media

Instagram: @FSOahu

Twitter: @FSOahu

Facebook: https://www.facebook.com/FourSeasonsResortOahu

We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Dettagli

Tipo di lavoro
A tempo completo
Località
United States
Dipartimento
Amministrazione
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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