FRONT OFFICE SUPERVISOR-OVERNIGHT JOBS in 5* Luxury Hotel in Grand Cayman - Interviews happening NOW
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FRONT OFFICE SUPERVISOR-OVERNIGHT JOBS in 5* Luxury Hotel in Grand Cayman - Interviews happening NOW

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Register Now for this Exclusive Recruitment Day for the Opening of Hotel Indigo Grand Cayman, part of IHG Group!

With its vibrant culture, welcoming community, breathtaking scenery, and income tax-exemptions, the Cayman Islands offer an unparalleled start to and backdrop for your hotel career journey. Hotel Indigo Grand Cayman is offering:

- A very competitive salary package
- Flight allowance of up to USD $1500
- Complimentary meals during workdays
- Generous overtime pay at x1.5 of your hourly rate for any work beyond 9 hours/day or 45 hours/week.
- Global Discounts at IHG brands
- Comprehensive Medical Insurance
- 2 weeks paid vacation

If you’re a bright and dynamic individual, don’t hesitate to apply and get the chance to become part of our exceptional crew in the Cayman Islands!

Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Lisbon.

Date: October 18th
Location: Lisbon, Portugal (exact location will be revealed to selected candidates only)


RESPONSIBILITIES INCLUDE:

- Lead the overnight team to ensure the highest levels of service are delivered at all times.

- Serve as a property overnight manager on duty.

- Partner with Loss Prevention team to ensure the safety of our guests is the top priority at all times.

- Perform the night audit and work in partnership with finance.

- Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.

- Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.

- Make sure all shifts are covered as scheduled, cover as necessary.

- Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.

- Ensure the completion of the desk agents' AM/PM checklist.

- Handle guest situations as they arise in a calm and professional manner.

- Be an expert in all employee duties to ensure you are "leading by example" in all that you do.

- Maintain professional contact via telephone with all other hotel departments.

- Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.

- Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.

- Counsel and coach employees when necessary, using accurate documentation and techniques.

- Ensure all employees complete their duties before departing, that they are posted at their stations on time.

- Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.

- Accountable for meeting or coming in under payroll and expense budgets.



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Su di te

WHAT YOU BRING:

- 2 years of Front office experience in luxury or lifestyle hotel.

- Bachelor's Degree is preferred.

- Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity.

- Proficiency in Microsoft Office

- Experience with Opera is a must and experience with HotSOS, Alice and Kipsu is preferred.

- Ability to work 9-10 hours in the overnight shift 5-6 days per week.

- Flexible schedule, able to work evenings, weekends, and holidays when needed.

- Ability to lift 30 pounds
  • Lingua richiesta: Inglese.

L'azienda

Embark on an Exciting Journey with Hotel Indigo Grand Cayman
Discover the exceptional opportunities that await you as part of the Hotel Indigo Grand Cayman team. Opening its doors in the spring of 2024, this unique venture is your chance to be part of a transformative hospitality experience in the stunning Cayman Islands!

About Hotel Indigo
Introduced in 2004, Hotel Indigo has transformed into a leading global boutique lifestyle brand rooted in storytelling. Just as no two neighborhoods are alike, no two Hotel Indigos are designed alike, with each delivering a beautiful and fresh perspective of its surrounding community by thoughtfully weaving its sights, sounds and flavors into its experience. Indigo’s restaurants and bars around the world quickly become a favorite destination for visitors and locals alike. The soon-to-open Hotel Indigo Grand Cayman is a place where modern design meets authentic local experiences.

Embrace the Cayman Islands - a Dreamlike Location
Working in the Cayman Islands offers an unparalleled lifestyle that blends work and play in a picturesque setting. Imagine waking up to breathtaking views of the Caribbean Sea every day? With its crystal-clear waters, white-sand beaches, and vibrant culture, the Cayman Islands provide a backdrop that's as inspiring as it is relaxing. As a valued team member, you'll contribute to creating unforgettable experiences for Indigo Grand Cayman’s guests.

Check Out All Your Benefits!
When you become part of the Hotel Indigo Grand Cayman family, you'll unlock benefits designed to make your journey thrilling and worth it, such as:

- A Tax-Free Salary: You read that right! The Cayman Islands don’t impose personal income tax, which means more savings for you!

- Seamless Transition: Benefit from work permit and processing costs that are taken care of, ensuring a smooth start to your new journey.

- Plane Costs Covered: Travel conveniently with plane tickets covered up to USD $1500, so you can focus on your new adventure.

- Comfortable Settling in: Enjoy up to 3 weeks of accommodation upon arrival, giving you time to acclimate to your new surroundings.

- Fuel for Success: Savor complimentary meals during workdays at the employee canteen, ensuring you're fueled for excellence.

- Professional Attire: Uniforms will be provided and laundered, ensuring you can always present yourself at your best.

- Health Insurance: Enjoy comprehensive medical insurance, offering peace of mind for you and your loved ones.

- Time to Recharge: Benefit from 2 weeks of paid vacation, allowing you to relax and rejuvenate.

- Rewards for Dedication: Experience overtime pay at a rate of x1.5 of your hourly rate for any work beyond 9 hours/day or 45 hours/week.

- Global Discounts: Enjoy discounts in IHG hotels worldwide, expanding your horizons beyond Grand Cayman.

Become part of the IHG Family
Hotel Indigo Grand Cayman is your gateway to a global community of excellence. As part of the IHG family, you'll be joining a network of over 17 hotel brands, and 6,000 hotels in more than 100 countries. IHG's commitment to providing True Hospitality for Good is reflected in its diverse hotel brands and its dedication to making a positive impact.

Your Adventure Begins From the Second You Apply!
Are you ready to embark on a fulfilling career journey with Hotel Indigo Grand Cayman? Join them today and bring your hospitality career to new heights!

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FRONT OFFICE SUPERVISOR-OVERNIGHT JOBS in 5* Luxury Hotel in Grand Cayman - Interviews happening NOW

Lisbon, Portogallo

A tempo completo, A tempo indeterminato

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