Team Leader Front Office
Questa posizione non è più disponibile, ma ce ne sono altre Reception offerte di lavoro
Team Leader Front Office

Hyatt Regency Taghazout

Pubblicata

Chiusa

Team Leader Front Office

Cosa comprende il lavoro

  • Assist the Director of Rooms & Front Office Manager in all aspects of the department and ensure service standards are followed
  • Provides managerial support for Front Desk, Regency Club and Guest Services in the daily operational duties for these areas
  • Consistently offer professional, friendly and engaging service
  • Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
  • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
  •  




  • Passion for guest service
  • Excellent written and verbal communication, interpersonal and leadership skills
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Degree or Diploma in Hospitality Management is an asset
  • Fluency in English & French
  • Minimum of 1 year previous proven supervisory experience
  • Must have the ability to handle a multitude of tasks and Guest requests
  • Knowledge of Opera Property Management System an asset
  • Strong guest service orientation and training skills background required
  • Ability to work independently and prioritize responsibilities
  • Experience with a Hotel loyalty program an asset
  • Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
  •  

    Chiusa

    Team Leader Front Office

    أگادير, Marocco

    A tempo completo, A tempo indeterminato

    Data di inizio:

    Ultima data di inizio:

    Cerchi qualcosa di diverso? Visualizza offerte di lavoro relazionate