Manager, Loyalty Creative Services

Hotel Brand:
Location: United States, Georgia, Atlanta

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 135901



Job Summary 

As the Manager, Loyalty Creative Services you'll play a pivotal role in driving high-value global and regional initiatives. In this position, you will regularly provide innovative strategic advice to the Senior Leadership Team and other senior management across the organization.

As the Manager, you will lead and guide the creative direction of strategic loyalty campaigns, ensuring alignment with business and loyalty strategy briefs. You will leverage analytical and loyalty frameworks to deliver thought leadership, enhance processes, and support project planning for Creative Services and loyalty campaign leaders.

You will be fully accountable for major work streams throughout the year, with increasing complexity. The ideal candidate will consistently deliver high-quality results on time and demonstrate the ability to adapt workstreams in response to new insights or challenges. Proactivity in initiating necessary changes is essential, as is a commitment to bringing innovative ideas and elevating creative quality.

Your day to day

• Provide project management support for a variety of Loyalty marketing projects across all aspects of loyalty and partnership strategy from project initiation to implementation planning, effectively navigating a complex multi-region, multi-function organization. 
• Work with agencies & internal resources to develop campaign content on time and on brief; manage relationships with internal and external partners and source necessary data or reports to inform innovations in creative. 
• Work with regional counterparts to ensure strategies and on-going content development is properly localized and developed & enforce content strategies and standards as applies to development of new content and governance of existing content. 
• Give regular progress updates to sponsor/senior management, as well as discuss issues with them and find impactful ways to use their time. 
• Effectively motivate working teams with a collaborative and safe environment + appropriate access to key stakeholder

What we need from you

• Own a number of full project workstreams, decision making associated with project scoping and project management responsibilities and be responsible for delivering on time, matching Senior Manager's expectations 
• Demonstrated ability to assess and understand a variety of internal and external economic and market-level issues with impact to the business, to analyze a business brief and set up a creative team for success to develop strategic creative. 
• Demonstrated strategic thinking through a proven ability to analyze markets, performance data, and business issues and draw insight/conclusions. 
• Strong interpersonal skills required to build relationships across business units for collaboration, data requests, and joint analysis. 
• Ability to understand loyalty & hotel industry dynamics.  

Location: Atlanta - Our Hybrid work structure is an expectation of three days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. 

The salary range for this role is $58,834 to $88,000.00 This role is also eligible for bonus pay. In addition we offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

Note: The salary range listed is he lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

 |

Same Posting Description for Internal and External Candidates

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please for our agency policy.