Restaurant Waiter
Cosa comprende il lavoro
Application Deadline: 30 November 2024
Department: Food & Beverage
Employment Type: Permanent - Full Time
Location: United Arab Emirates - Dubai
Reporting To: Restaurant Manager
Description
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.
Key Responsibilities
- A courteous, professional and efficient service is provided at all times.
- All duties and tasks are performed as per the tasks required at the outlet.
- Be knowledgeable of all services and products offered by the hotel.
- Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Successfully perform opening and closing procedures established for the assigned outlet
- Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
Job Requirements
Desired Skills & Qualifications:
- Minimum of 1 to 2 years’ experience in a similar position
- Preferably in an international, luxury five-star hotel
- English - excellent communication skills
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
About Kempinski Hotel & Residences Palm Jumeirah - Dubai
Kempinski Hotel and Residences Palm Jumeirah is located on the Palm, one of Dubai's most sought-after areas, a stay here means being immersed in luxury. It offers 244 luxurious suites, villas and penthouses, situated on five sprawling acres of territory. It combines four Food and Beverage outlets and private beach.
- Dipartimento: F&B Sala
Su di te
- Lingua richiesta: Inglese.
L'azienda
Situated on the world’s largest man-made island, Palm Jumeirah -- an iconic landmark and one of the most prestigious address in Dubai, Kempinski Hotel & Residences Palm Jumeirah is a luxury all-suite family resort that combines stylish, opulent living with unparalleled personal service, providing our guests with unforgettable experiences inspired by our proud European heritage.
Comprising of 244 luxurious suites, penthouses and villas, three restaurants and bars, a 1,200 sqm temperature-controlled outdoor pool with whirlpool loungers, a dedicated shaded pool for children, a supervised kids club, a 24-hour fitness centre, 500 metres of private beach and 5-acre lush gardens, the resort enjoys year-round sunshine and abundance of open-air spaces -- simply the perfect island sanctuary for you and your loved ones.
Guests can also enjoy a range of water sports, such as scuba diving, snorkelling, sailing, surfing yacht and fishing trips in the Arabian Gulf as well as children’s activities.
Last, but not least, the hotel also avails of first-class business and conferencing facilities, making it attractive not only to leisure travellers, but corporates and business travellers alike.