Spa Receptionist – (in English)
Cosa comprende il lavoro
The Kempinski Hotel San Lawrenz is an exclusive hideaway resort with all the comforts 5 stars can offer. It provides 140 airy rooms, each of which are elegantly decorated in a traditional Maltese style. The entire resort creates the ideal surroundings to relax the mind and body.
We are currently looking for young, dynamic, self motivated female Spa professionals who want to move their careers forward.
As a Spa Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:
•Oversee all reservations, payment and tracking procedures, established for Spa facilities as required
•Create a warm welcome and a friendly atmosphere
•Issue and retrieve locker keys and towels before and after use
•Promote all classes, activities and services that are offered within the Spa
•Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
•Assist the Spa Therapist in ensuring that all members and guests follow safety procedures, rules and regulations
•Periodically check on the cleanliness and order of the locker facilities
•Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
•Encourage sales through full product and price knowledge of offered and available facilities
You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
- Understanding the job
- Taking Responsibility
- Recognising Differences
- Customer Focus
At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers.
Your stage awaits. Discover a career crafted by you.
Organization: Kempinski Hotels
Location: Kempinski Hotel San Lawrenz Gozo Malta
Job Type: Regular
Job Posting: May 19, 2022
Unposting Date: N/A
Job Number: 220000SL
- Dipartimento: Spa