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Malmaison & Frasers
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Reception Supervisor, Frasers Hospitality
Cosa comprende il lavoro
About the Role
ASSISTANT RECEPTION MANAGER - Fraser Suites Edinburgh
Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe.
With over 23,600 rooms worldwide, we aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences.
A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
NUTS AND BOLTS OF THE JOB
Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Suites Edinburgh! As Reception Supervisor you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. You will be involved with all day-to-day reception duties and will ensure the smooth-running of the Front Office Department at all times, dealing with guest queries and requests professionally and efficiently.
WHAT’S IN YOUR DNA
You are a flexible and enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. If you are an excellent communicator and problem solver this role will help you develop these skills further, often being the bridge of communication between customer and management.
About You
Benefits
WHY WORK FOR US?
At Frasers Hospitality, you’ll join a truly ambitious and international team that we love to develop, recognise and reward. Benefits include attractive staff rates and F&B discounts across our properties globally, an additional day off on your birthday, life assurance, High Street Discounts and various employee recognition schemes, with lots of learning & development opportunities, and much more.
Does this sound like you? Then click Apply Now.
- Dipartimento: Reception
Eliminato
Reception Supervisor, Frasers Hospitality
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