Banquet Manager
Questa posizione non è più disponibile, ma ce ne sono altre Evento offerte di lavoro presso Mandarin Oriental
Banquet Manager

Mandarin Oriental

Pubblicata

Chiusa

Banquet Manager

Cosa comprende il lavoro

Duties and Responsibilities

  1. Major responsibilities:
  • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
  • Provide leadership and support for all Banquet colleagues.
  • Trains, evaluates and schedules Banquet colleagues in accordance with the standards of the company policies and guidelines.
  • The ability to hire, train, motivate, discipline, direct, and supervise the work of the colleagues in the Banquet Department.
  • The ability to develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the colleagues.
  • The ability to schedule all colleagues to maintain the service standards of Mandarin Oriental while operating within budgeted labor cost guidelines.
  • The ability to ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.
  • The ability to maintain daily housekeeping program to include storage and operational areas and colleague appearance.
  • The ability to assume responsibility for shift supervisory duties on a regular basis, especially with VIP and “at cost” functions.
  • The ability to coordinate and insure the needs of the Catering department with the managers of interrelated departments.
  • The ability to prepare the payroll and gratuity reports as required.
  • The ability to prepare banquet checks with all back-up for collection at the end of functions.
  • The ability to attend regular catering meetings to obtain information of the upcoming contracted functions.
  • The ability to attend and participate in all required meetings on a regular basis.
  • The ability to organize and orchestrate any last minute changes or details to functions.
  • The ability to post all contracted function sheets and gives instructions to Assistants, Banquet Servers to insure the success of the function.
  • The ability to constantly monitor the colleague’s appearance, attitude, and degree of professionalism to insure their strict adherence to Mandarin Oriental’s standards of quality service.
  • The ability to communicate directly with the hosts of functions and go over the details of the function.
  • The ability to directly oversee the actual set-up and service of contracted functions by giving specific menu information to the servers, by coordinating the timing of the events with the Executive Chef / Banquet Chef and by assigning functions to the Assistants and Banquet Servers to insure the success of the function.
  • The ability to conduct regularly departmental meetings and to provide a regular forum for improving departmental communication.
  • The ability to take an active role in implementing safety procedures and following up within the department.
  • The ability to respond properly in any hotel emergency or safety situation.
  • The ability to perform other tasks or projects as assigned by hotel management.


Additional Duties and Responsibilities

 

    • Report all suspicious persons or activities and hazardous or unsafe conditions to Security
    • Understand and follow the laws and guidelines for beverage service
    • Provide instruction and/or guidance for guest and colleague safety in fire or other emergency situations
    • Highly knowledgeable about Schedule A-1 as per Local 6 specifications
    • Monitor payroll of department
    • Attend scheduled catering meetings
    • Revise standard and procedures for department, as necessary


NOTE: Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at it's discretion with notice.

Advertised: Eastern Daylight Time
Applications close:

Chiusa

Banquet Manager

New York, NY, Stati Uniti

A tempo completo, A tempo indeterminato

Data di inizio:

Ultima data di inizio:

Cerchi qualcosa di diverso? Visualizza offerte di lavoro relazionate

SECURITY
SECURITY

SECURITY

Royal Caribbean Group

Miami, FL, United States

AB Sailor
AB Sailor

AB Sailor

Royal Caribbean Group

Miami, FL, United States