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IT&T Officer

Mandarin Oriental

Pubblicata

IT&T Officer

Descrizione del lavoro

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
  • It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
  • It is part of your role and your responsibility to fully support all learning and development activities.
    • On The Job trainers and trainings.
    • Group Training Technique trainers and trainings.
    • Update and maintain a complete Training Matrix for your department.
    • Update and maintain Job Description and Job Specification Matrix your department.
  • Monitor server and network system performance
  • Assist guests with IT related issues and ensure all guest complaints are investigated and proper action taken to rectify
  • Assisting with the delivery, installation, operation and retrieval of audio/visual equipment for daily meetings and firm events in the Hotel in accordance with the daily conference room schedule and just-in-time requests
  • Assisting with the implementation of new technologies, equipment, and network services related to IT
  • Upkeep filing, document control, and equipment tracking to prevent loss of existing IT assets


Requirements

  • Junior School qualification or equivalent
  • Specific Degree or Diploma in relevant areas is plus
  • Minimum 2 years of experience working in a 5-star hotel environment.
  • Technical related experience
  • Pre-opening hotel experience is a plus
  • Proven experience as IT assistant or similar role
  • Sound understanding of computer systems (hardware/software), networks etc.


Advertised: 31 Aug 2021 Arab Standard Time
Applications close:

Dettagli

Tipo di lavoro
A tempo completo
Località
Doha, Qatar
Dipartimento
IT
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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