Questa posizione è appena stata occupata, ma ce ne sono altre Concierge offerte di lavoro presso Mandarin Oriental
Mandarin Oriental
Pubblicata
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Spa Concierge - Season 2023
Cosa comprende il lavoro
Duties and Responsibilities:
- Greeting all guests upon their arrival, always ensuring a warm welcome
- Interacting courteously and answering all spa and hotel related questions with guests
- Organizing appointment schedule to maximize use of time and profitability whilst giving to guests needs first importance
- Handling incoming and outgoing guest and spa colleague business-related emails
- Having an accurate knowledge of Spa Soft software, all treatments offered in the spa and all retail products
- Assisting all spa and hotel colleagues where necessary, performing opening and closing duties
- Keeping work area clean and neat at all times
- Ensuring that a high standard of service is maintained throughout the Spa
- Maintaining inventory of supplies for the operations of the spa reception
- Attending all the necessary training courses, complying to all Health and Safety at work and Hygiene standards
Requirements:
- At least 2 years experience as a Spa Concierge in a luxury hotel setting
- Reading, writing and oral proficiency in the English language
- Excellent telephone skills and organizational skills
- Good computer skills
- Able to work efficiently under pressure
- Willing to be proactive, to take initiative and ownership while interacting with guests and colleagues
Advertised: W. Europe Standard Time
Applications close: W. Europe Standard Time
- Dipartimento: Concierge