Senior Manager, iT Design & Openings South East Asia
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Senior Manager, iT Design & Openings South East Asia

Marriott Worldwide

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Senior Manager, iT Design & Openings South East Asia

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Posting Date Dec 01, 2021
Job Number 21141785
Job Category Information Technology
Location Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore VIEW ON MAP
Brand Corporate
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

 JOB SUMMARY

Success of new build construction and conversions from an iT standards perspective; Owner relations and negotiations (to some extent); Vendor management oversight and relations (to some extent); Project documentation assurance management; cost modeling for projects.

CANDIDATE PROFILE

Education and Experience

  • Technology and Business related education or Bachelor’s degree level or equivalent.
  • 3 years hospitality project management experience.
  • 3 years hospitality Supervisory role.
  • 3 years’ experience of working with people of different cultures and values in the Asia Pacific Continent.
  • 3 year hospitality Technology exposure.


Key Stakeholders

  • Senior Director iT, Design & Openings Asia Pacific
  • iT Peer group especially iT Operations
  • Global Design Consultants and MI Global Design Directors
  • Project/Property Owners and their teams
  • General Managers and their teams (to some extent)
  • Cluster leaders and their teams
  • Infrastructure vendors and consultants
  • Application vendors and consultants


CORE WORK ACTIVITIES

Managing Projects and Priorities

  • Responsible for iT infrastructure design documentation completeness for new builds/conversions/acquisitions.
  • Responsible for iT infrastructure design governance new build/conversions/acquisitions.
  • Responsible for iT infrastructure systems governance for new build/conversions/acquisitions.
  • Accountable for brand standard compliance of technology at new build/conversions/acquisitions.
  • Escalation point for Consultants in relation to design and infrastructure.
  • Responsible for iT operations scope, ballpark, cost estimate and feasibility materials preparation.
  • Facilitating successful and appropriate procurement efforts for new hotel stakeholders.
  • Responsible for management of defects, escalations and exceptions for all new build/conversions/acquisitions
  • Accountable for delivery of accurate scope/cost Acquisition and Property Improvement Plan (PIP) reports.
  • Responsible for enforcing tools on Consultants to utilize and follow standard processes.
  • Responsible for meeting Technical Services budgets and keeping billing current.
  • Responsible for sourcing, certification and guiding consultants for use by owners for new build/conversions/acquisitions
  • Responsible for supporting South East Asia new build, conversions and acquisitions from pre-opening through to 30 days post opening
  • Responsible for Pre-opening processes and key deliverables
  • Responsible assessing pre-opening field support organization for pre-opening including Task force processes
  • Responsible for property iT onboarding training coordination
  • Responsible for opening schedule coordination
  • Responsible for Technical deployment coordination
  • Responsible for Specially assigned projects
  • Responsible for P&L management


Managing Key Stakeholder Expectation

  • Escalation point for Global Design project managers, Operations Design Development, Area and Pre-Opening Operations teams.
  • Accountable for Design standards communications.
  • Responsible for consultant sourcing, approval and certification.
  • Accountable for coordination of the pre-opening process.
  • Responsible for communication and signing of iT Letter and approvals.


Key Reports Out/Documentation

  • Accountable for production of accurate Acquisition and Conversion Survey Reports (PIP).
  • Accountable for Region based reports including pipeline report and project status analysis
  • Accountable for all project related information being updated/improved based on standard operating procedures and project findings
  • Issuance of Tender Document/PBX, Mock up Room Report, Defect Report and Commission Report by Consultants,
  • Accountable for project billing by Consultants.
  • Responsible for series of time effective project Defect Report issuance by Consultants and Cluster/iT teams at each project.  


Conducting Human Resources Activities

  • Accountable for initiating pre-opening hiring of iT Associate.


MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.


Managing Execution

  • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.


Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.


Generating Talent and Organizational Capability

  • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.


Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
    • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
    • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
    • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
    • Reading Comprehension – Understands written sentences and paragraphs in work related documents.
    • Writing - Communicates effectively in writing as appropriate for the needs of the audience.
    • Presenting Skills – Capable of generating and presenting clear and concise information in a compelling manner.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Senior Manager, iT Design & Openings South East Asia

Singapore

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