Entertainment Technical Captain - Audio/Video
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Entertainment Technical Captain - Audio/Video

Merlin Entertainments

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Entertainment Technical Captain - Audio/Video

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Entertainment Technical Captain - Audio/Video

About us...

LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

About the role...

A Technical Captain’s responsibility is to maintain the quality of the guest experience at the highest level possible by ensuring that all technical aspects of areas under Entertainment and Events are delivered at consistently excellent levels. Areas of responsibility include but are not limited to supporting show operations (audio, lighting, scenic, props, pyrotechnics, and video), special events install/operation/strike, and resort wide audio support including ride audio/background music/paging microphones, ride CCTV,  theatrical lighting systems, and effects inside the 4D theatre.  Entertainment team members are cross trained to work and support in all areas of the Entertainment Technical department.  Supports and assists the Entertainment Technical team, reporting directly to the Entertainment Technical Manager and leading technicians. Supports the technical daily operation resort wide. Assists in the deployment of plans for events and installations resort wide. Maintains the quality of the guest experience at LEGOLAND Florida Resort.

What you’ll be doing...

  • Acts as a liaison and support for the Entertainment Technical Manager on a daily basis.
  • Assists with the Entertainment Technician schedule.
  • Oversees Technical team on a daily basis to ensure show quality is maintained and adherence to operating procedures is followed at all times.
  • Responds to the needs of staff during the day, covering for absence as necessary or by working in the position.
  • Provide Department support by communicating through all entertainment technical discipline areas and management as issues arise.
  • Check and complete project lists and email daily to ensure routine and assigned tasks are accomplished in a timely manner
  • Assists Leads by maintaining the inventory and count of equipment in the technical store and submits purchase requests to the Entertainment Technical Supervisor to maintain sufficient shelf stock.
  • Assists with SOP’s and checkout sheets are kept up to date and monitors the training standards of all technical positions.
    Assist in training and rehearsal process as assigned by department leadership
  • Provides notes and performance feedback to Technicians.
  • Provide informal coaching and deliver corrective actions for Technicians as necessary.
  • Assist in training and rehearsal process as assigned by department leadership
  • Create and maintain frontline schedules based on project deadlines teams status and availability
  • Completes weekly payroll functions as assigned by department leadership.
  • Ensures that Legoland Florida Resort maintains a fun and positive work environment while promoting teamwork, collaboration, and professionalism in accordance with the Merlin Way.


Who we’re looking for...

  • Three years of technical entertainment experience in a theme park or closely related field
  • Strong Understanding and Advanced Knowledge of the following areas as it relates to Technical Entertainment:
  1. Audio
  2. Lighting
  3. Sound
  4. Video
  5. Rigging
  6. Pyrotechnics / Special Effects
  7. Show Control / Networking
  8. Scenic / Props / Puppetry Maintence
  9. Rigging
  • Strong problem-solving abilities
  • Proven ability to Lead a team through planning, implementing and execution
  • Ability to work days, nights, and over holidays to support Peak and Off-Peak Entertainment offerings across all Resort functions.   


What you'll get...

In addition to a fun and friendly environment, you will also find: competitive salary free entry to LEGOLAND Florida Resort (which also extends to family and friends) 30% discount on LEGOLAND Florida Resort food, beverage and retail products, tuition assistance, free unlimited usage of the local transit system

Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments!

** Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**

About Merlin Entertainments 

LEGOLAND Florida Resort is part of Merlin Entertainments. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents.  Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

Everyone Matters at Merlin.   
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 


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Entertainment Technical Captain - Audio/Video

Winter Haven, FL, Stati Uniti

A tempo completo, A tempo indeterminato

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