Boutique Associate
Cosa comprende il lavoro
JOB PURPOSEIn line with the department guidelines and under the supervision of the Shop Manager, the Shop Seller uses different selling techniques to promote to our guests the products available in MSC Cruises boutiques in order to achieve highest revenue possible.
KEY ACCOUNTABILITIES• Builds relationships and trust with all guests to improve their shopping experience and to increase sales opportunities;
• Informs guests of special offers, new products and promotions;
• Handles guests’ complaints and queries;
• Processes payments;
• Ensures items are correctly priced and keeps the boutique layout attractive and tidy, in line with MSC Cruises guidelines;
• Monitors levels of stock and properly stores delivered products in a timely manner;
• Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle (for perishable selling goods).
QUALIFICATIONS• Fluent in English, oral and written and in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any of other language is considered an advantage;
• High School graduation certificate;
• At least 2 years’ experience as a Shop Seller;
• Previous experience on cruiselines is an advantage;
• Computer literacy;
• Strong communication and negotiation skills;
• Sales orientation;
• Knowledge of products and inventory techniques;
• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work on board.
VISA REQUIREMENTS• Possess a valid passport and when possible a seaman book copy.
- Dipartimento: Altro
Su di te
- Lingua richiesta: Inglese.
L'azienda
JOIN US AND SEE HOW MUCH YOU CAN GROW!
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.
From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
Career Opportunities
With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
