Zip Line Operator
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Zip Line Operator

MSC Cruises

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Zip Line Operator

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JOB PURPOSE

The Zip Line Operator is the on-board referent for the Zip Line on MSC Cruises ships. Wiht the objective of generating revenue through the use of this attraction, the Zip Line operator assists guests in proper harness and helmet fitting, demonstrating proper zipping techniques, operating the zip line activity, breaking guest's speed upon incoming approach, performing retrievals and rescues, inspecting equipment, and educating guests on how to enjoy it at best.

KEY ACCOUNTABILITIES

- Take care of the operational aspects of the Zip line instructing guests in how to properly use the attraction.

- Socialize with Guests giving special attention to the very young/old, any disadvantaged persons, guests travelling alone or of minor linguistic groups.

- Listen to requests and comments of guests, taking positive action to solve any issue and by reporting any problems advised by the guest to the Cruise Director.

- Stimulate and help to create a social atmosphere amongst the guests.

- Participate in all meetings of the entertainment and entertainment team if required by the Cruise Activities Manager.

- Report continuously about his/her job and activities to the OBR Manager for any entertainment issue and to the Zip Line Supervisor for any technical and operation issue.

- Fluent English; additional European languages (Italian, Portuguese, German, Spanish and French) are a plus.

QUALIFICATIONS

- Provide direct oversight of the zip line operations by enforcing safety rules, supervising/protecting guests, rendering first aid/emergency care.

- Ability to recognize safety concerns and provides a safe environment.

- A strong knowledge of customer service philosophies and practices.

- Must have the ability to climb stairs and handle heights.

- Demonstrated ability to entertain, communicate and socialise with persons of all nationalities and all ages and backgrounds.

- Above average skills in tactful, diplomatic crisis and problem handling.

- High degree of oral, written communication and negotiation skills.

- Proven ability to work in a harmonious productive team environment.

VISA REQUIREMENTS

• Possess a valid passport and when possible a seaman book copy.

Su di te

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  • Lingua richiesta: Inglese.

L'azienda

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities
With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

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Zip Line Operator

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