F&B Server
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F&B Server

Portmarnock Hotel

Pubblicata

Scaduta

F&B Server

Cosa comprende il lavoro

Position: F&B Associate

Reports To: F&B Manager and/or direct Supervisor or Department Manager

Department: The 1780/ The Seaview/Jameson Bar




PRIMARY PURPOSE

The provision of an efficient service of food & beverage to Hotel & Golf Links residents and non-residents in a clean and comfortable environment. Ensuring that the highest standards of hospitality and welcome are demonstrated at all times within the food and beverage areas.


DUTIES/RESPONSIBILITIES
• Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.
• Present the guests with the menu and informs them about special items for the day and menu changes.
• Suggest food and beverages to the guest and also try to upsell.
• Always respond to guest requests in a timely, friendly and efficient manner.
• Take beverage orders and serving them to guest in a timely manner.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with Irish Law.
• Fully aware of the outlet beverage and food menus along with their prices.
• Knowledge of Allergen Information.
• Good knowledge of wine selection, wine service, whiskey selection and beer service.
• Take guest beverage and food orders and accurately input into the micros point of sale system.
• Effectively communicate to kitchen regarding any special preferences or allergies.
• Coordinate with the kitchen staff, bar staff and food runners to ensure smooth operation and guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils and refilling glasses.
• Properly open and pour wine at the tableside.
• Establish rapport with guests to build loyal and satisfied customers.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Able to upsell all promotion available in the outlet.
• Accurate handling of payments from guests and ensuring all sales are recorded in Micros.
• Knowledge of Portmarnock Policies including cash handling procedures, processing debit and credit cards, processing gift certificates and vouchers.
• Clearing tables and preparing for service by polishing cutlery, glassware and crockery.
• Complete closing duties, including storing all reusable goods, cleaning all equipment and areas.
• Always take responsibility for ensuring a positive guest experience.
• To ensure a very good relationship between The Jameson Bar, Kitchen, Front Office and other outlets.



OTHER RESPONSIBILITIES

• Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.
• Attend meetings.
• Attend Portmarnock Hotel & Golf Links Training.
• Maintain a professional image at all times.
• Adhere to grooming and appearance standards consistently.
• Manage your time effectively and efficiently.


PERSONNEL SPECIFICATION

• Previous serving experience essential.
• Have sound knowledge of spirits, beer, wine, cocktails and coffee.
• Should have excellent communication skills.
• Flexibility to work longer hours as per business demands.
• Be courteous, professional and provide efficient service.
  • Posizioni disponibili: 5
  • €12.50+
  • Staff accommodation available at preferential monthly rent
  • Perks, discounts, free golf, meals on duty, preferred accommodation rates across Sandman hotels, gym use, spa discounts, etc
  • Dipartimento: F&B Sala

Su di te

  • Lingua richiesta: Inglese.

L'azienda

Portmarnock Hotel & Golf Links is the perfect combination of history, luxury and ambition to be the best in what we do. With our 2-AA Rosette awarded Restaurants, our award-winning spa and our championship links golf course we understand that our greatest asset is our people. We are driven by desire to create the best possible experience for our guest’s and hence as employers we strive to provide progression and development for each member of our team. If you have a hunger for progression with a flair for high standards and quality in service, you will find to be the right fit amongst our talented team

At Portmarnock Hotel & Golf Links we are extremely proud of our Team. Through our Core Values of Respect, Genuine Care, Teamwork, Pride, Fun, Innovation and Passion we encourage continuous growth for each and every member of the team.

As an employer we strive to provide a high standard of working conditions and career development opportunities. We are committed to the continuous development of both our people and our property. Internal transfers and career progression are encouraged and open to all. Portmarnock Hotel & Golf Links is an equal opportunities employer.

We offer competitive rates of pay and we reward hard work and outstanding customer service with initiatives such as Employee of the Month and Catch me at my Best.

With an award-winning Links Golf Course, an award-winning Spa, and two award-winning restaurants, Portmarnock Hotel & Golf Links is truly a majestic place both for the customer and for our current as well as our future employees.

Vedi profilo
Scaduta

F&B Server

Portmarnock, Irlanda

A tempo completo, A tempo indeterminato

Data di inizio:Il prima possibile

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