Security Coordinator

Job Description

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is seeking a Security Coordinator. This role is responsible and  requires a detail-oriented and proactive individual to provide essential clerical and administrative support to the Security Department. The successful candidate will play a crucial role in ensuring the smooth operation of security functions by assisting with various administrative tasks and coordinating communication between departments.

Essential Duties and Responsibilities:

• Providing clerical and administrative support for the Security Department, including typing, computer input, filing, and tracking documents.
• Answer telephones and direct calls to and from the Security Department.
• Assist in the distribution and follow up on all department reports.
• Accept, log, and distribute security-related requests, inquiries, guest requests, and service calls.
• Play a key role in security departments Lost and Found program.
• Dispatch and collaborate security personnel to security incidents and emergencies.
• Maintains confidentiality and discretion when handling sensitive information or reports.
• Assist in the preparation and distribution of incident reports as needed.
• Assist Security Managers with coordinating training sessions and meetings for security personnel.
• Support the Director of Security and Security Managers in implementing and enforcing security policies, procedures, and protocols.
• Direct all service provides questions to Rosewood points of contact.
• Develop a positive working relationship with departments to facilitate efficient handling of security related matters.
• Perform other duties as assigned to contribute to the overall effectiveness and efficiency of the Security Department.

Qualifications Required:

• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Outstanding verbal and written communication skills.
• Ability to remain calm and composed in fast-paced and high-pressure situations.
• Demonstrated ability to work independently as well as part of a team.
• Knowledge of basic security procedures and protocols is advantageous.
• Flexibility to work occasional evenings, weekends, and holidays as needed.

Experience:   Two years experience in a clerical position or security operation.

Education:   High school diploma or equivalent; additional education or certification in administration, security management, or related field preferred.

General Skills:   Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills:   Proficiency with Microsoft Office products.

Language:  Required to speak, read, and write in English, with fluency in other languages preferred.

Licenses and Certifications:   Obtain First Aid/CPR/AED certifications within the first 90 days of employment.

The pay scale for this position is between $22.00 and $23.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay. 

About Us

Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community and one of only 15 properties in the world to hold the coveted Forbes Five-Star title. The 16-acre residential-style estate is designed with style, grace, and glamour, featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.