Welcome Ambassador
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Welcome Ambassador

W Algarve

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Welcome Ambassador

Cosa comprende il lavoro

Job Number 23103231
Job Category Rooms & Guest Services Operations
Location W Algarve, Estrada da Gale, Sesmarias, Albufeira, Portugal, Portugal VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Su di te

  • Lingua richiesta: Portoghese.

L'azienda

W Algarve is located at South Western Europe’s best kept secret and soak in the azure views with 134 hotel rooms, suites and residences, all ocean facing and boasting spacious balconies. Atlantic colors and asymmetrical forms that mimic the nearby cliffs define the design, it’s the Algarve reinterpreted by W.

W Algarve, a bold and sparkling Escape perched on Portugal’s iconic cliffs where urban glam meets beach life in a region famous for its beautiful secluded coves, year-round sunshine and enticing cuisine. Pulsating beats at the Wet Deck, vibrant flavors at Market Kitchen & Paper Moon, and bright design complete the scene in this playful destination.

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Welcome Ambassador

Albufeira, Portogallo

A tempo completo, A tempo indeterminato

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