Night Manager on Duty
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Night Manager on Duty

Cosa comprende il lavoro

Reporting to the Director of Welcome, the Night Manager on duty oversees all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided.

The main responsibilities of the Night Manager On Duty are:

Representing property management in resolving any guest or property related situation during the night shift in full autonomy.
Managing the flow of questions and directs guests accordingly.
Serves as Guest Relations Manager/Front Desk Manager and handles the tracking of service issues.
Completes end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
Working during the pre-opening phase of a luxury hotel in one of the most in-demand brands of Marriott portfolio is an incredible opportunity to gain strong expertise and exposure with Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level.

The Impact you’ll make

At W Hotels nights are never boring and that’s why we need a superhero to oversee our stunning property. You are confident with front desk operations and procedures and can supervise the other team members easily. You will be in charge of the night shift operations and act as the point of reference for both guests and talents always in compliance with W Hotels standards.
  • Join the pre-opening team of the second W Hotel in Italy and gain international exposure to Marriott EMEA Leaders Professional career progression at international level in more than 8000 properties in Marriott International Learning and development opportunities through online platforms, on the job trainings and classroom-based courses Discounts on hotel rooms, gift shop items, food and beverage in Marriott International portfolio Inspiring and motivated management with international mindset Charity events, Wellbeing activities and sustainability initiatives through the TakeCare and 360° programs Recognition activities such as Talent of the month, Birthdays Lunch, Appreciation weeks Canteen service on property
  • Dipartimento: Guest Relations Concierge Assistenza clienti Reception

Su di te

1-2 years’ experience in a management position in guest services, front desk, or related professional area.
Knowledge of luxury and lifestyle hospitality standards and operating procedures
Ideally, knowledge of Opera
Fluent Italian and English languages, any other language would be a plus
Availability to work the night shift on a regular basis
  • Lingue richieste: Italiano e Inglese.

L'azienda

Il Luxury lifestyle hotel del Gruppo Marriott International, situato in Piazzetta Bossi a pochi passi dal
quartiere bohémien di Brera, è in prossima apertura.
Il nostro hotel
Lo studio Urquiola ha reinterpreato l’architettura razionalista dell’edificio originale degli anni ’50 con un
interior design vibrante e contemporaneo che cattura l’essenza milanese attraverso i suoi colori, materiali,
finiture e ispirazioni. L’Hotel dispone di 116 camere sofisticate, tra cui 18 suite e la Suite Milanese.
L’Hotel offre un eclettico mix di destinazioni gastronomiche con la partnership dello Chef stellato Andrea
Berton. Una caratteristica distintiva è l’inonico rooftop, completo di piscina e aree lounge, che offre il luogo
perfetto per assorbire l’energia e lo skyline della città.

Vedi profilo
Scaduta

Night Manager on Duty

Milan, Italia

A tempo completo, A tempo indeterminato

Data di inizio:

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