Albert Farrés Torres

Albert Farrés Torres

Front Office Agent presso The Barcelona EDITION
Vive a Barcelona, Spain

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Chi sono

Graduated in Hotel & Restaurant Management in CETT-UB in Barcelona. I define myself as a passionate, dynamic and enthusiast person, willing to learn as much as I can from everybody in order to become a great professional of the hospitality industry.

I love the challenges as well as working under pressure and I am devoted to offering my guests memorable experiences and a flawless service just as i would like to be given.

Currently seeking for a new and challenging position, either in Spain or abroad, where I can make use of my skills and experience, while keep learning and growing as a professional.

If you are interested in learning more about my experience or motivations, please send me a request to connect or feel free to write me to: farres.torres@gmail.com

Esperienza

4 anni e 2 mesi

  • Front Office Agent

    The Barcelona EDITION - Barcelona, Spain

    Reception
    giugno 2018 - ottobre 2019 · 1 anno e 5 mesi

    - Member of the Pre-opening and Opening team - Personal project: Training and development of all new members of the Front Desk team - Dealing with guest complaints and suggestions - Ensuring guest preferences and expectations are met - Promoting loyalty to both EDITION and Marriott, and enrolling guests to its loyalty program - Assisting guests with all their requests - Opera PMS

  • Front Desk Agent

    CETT-UB Tourism / Hospitality - Residencia Intenacional Àgora - Barcelona, Spain

    Reception
    gennaio 2018 - giugno 2018 · 6 mesi

    - Customer Service - Check-In and Check-Out - Attending university fairs in order to search for potential customers - Protel PMS - Handling reservations

  • Guest Relations

    The Serras Hotel - Barcelona, Spain

    Guest Relations
    giugno 2017 - gennaio 2018 · 8 mesi

    - Handling and introducing reservations into our system - Creating memorable experiences for our guests - Assisting guest with all kind of Concierge demands - Ensuring to meet the quality standards of the hotel - Opera PMS

  • Head Waiter

    Restaurant Reñe - Barcelona, Spain

    F&B Sala
    agosto 2016 - marzo 2017 · 8 mesi

    - In charge of the mise en place and the closing of the restaurant - Handling reservations - Knowledge about sommelier and cocktails - Dealing with complaints

  • Waiter

    Restaurant Latitud Norte - Castelldefels, Spain

    F&B Sala
    febbraio 2016 - agosto 2016 · 7 mesi

  • Front Office Intern

    Hotel Alimara Barcelona - Barcelona, Spain

    Reception
    marzo 2015 - agosto 2015 · 7 mesi

    - Customer Service - Check-In and Check-Out - Assisting guests with demands, reccommendations and reservations - Handling reservations - Opera PMS

Formazione

  • Wine & Spirit Education Trust Level 2

    Wine & Spirit Education Trust - Barcelona, Spain

    gennaio 2018 - marzo 2018

    WSET provides best-in-class education and qualifications to inspire and empower the world’s wine and spirits professionals and enthusiasts. While offering a comprehensive suite of qualifications covering wines and spirits. WSET qualifications are globally recognised as the international standard in wine and spirit knowledge. They are designed for those who are just starting out in their careers, as well as established professionals, and the many enthusiasts who have a passion for wines and spirits.

  • CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, Spain

    luglio 2014 - aprile 2018

    University Degree in Tourism, Specialized in Hotel and Restaurant Management

Lingue

4 lingue

  • Spagnolo

    Conoscenza madrelingua o bilingue

  • Catalano

    Conoscenza madrelingua o bilingue

  • Inglese

    Conoscenza madrelingua o bilingue

  • Francese

    Conoscenza professionale completa

Dati personali

Nazionalità

  • Spagnolo

Data di nascita

June 02nd 1995

Patente di guida

Competenze

11 competenze

  • A team player
  • Barcelona embassador
  • Customer service oriented
  • Easy learner
  • Experience in 5* hotels
  • Flexible and proactive
  • Guest experience
  • Positive attitude
  • Problem solver
  • Self motived
  • Self-organised
Contatti
Sandra Hernandez
Human Resources Internship presso Axel Hotel Barcelona
Nicole Tomamichel
Front Office Trainee presso Hilton Frankfurt Airport
David Galocha de Freitas
Operations & Controlling Specialist presso BELKIN INTERNACIONAL
Vedi 35 contatti
Segue
Almanac Barcelona
Almanac Barcelona
Barcelona, Spain
Nobu Hotel Barcelona
Nobu Hotel Barcelona
Barcelona, Spain
DestinationBCN Apartments & Rooms
Altri membri
Rares Ciuverca
Brașov, Romania
Pascal Kruggel
Bielefeld, Germany
Kinga Simon
Brașov, Romania
Raji Aljesry
Kuala Lumpur, Malaysia
Vedi altro
Chiudi
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