Andrea García Vidal

Andrea García Vidal

Customer Success Executive presso Cabify
Vive a Barcelona, Spain

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Chi sono

Persistent and organised, my main motivation is to exceed customers’ expectations, on a B2B basis.

Esperienza

6 anni e 11 mesi

  • Customer Success Executive

    Cabify - Barcelona, Spain

    Commerciale e Marketing
    giugno 2018 - Presente · 1 anno e 8 mesi

  • Industry Relations Manager

    Hosco - Barcelona, Spain

    Commerciale e Marketing
    agosto 2017 - novembre 2017 · 4 mesi

    - Account manager for French & English speaking markets - Lead maximization of client satisfaction, client’s ROI with Hosco and clients’ retention through regular calls and market visits - Management of +170 accounts representing +400K€ of the annual budget – all the key accounts and +60% of long-term membership accounts - Leading the digitalization of part of the account management process and administrative tasks for optimal efficiency - Supervisor of the Industry Relations Coordinator.

  • Industry Relations Executive

    Hosco - Barcelona, Spain

    Commerciale e Marketing
    gennaio 2016 - luglio 2017 · 1 anno e 7 mesi

    - Account manager for French & English speaking markets - Lead maximization of client satisfaction, client’s ROI with Hosco and clients’ retention through regular calls and market visits - Management of +170 accounts representing +400K€ of the annual budget – all the key accounts and +60% of long-term membership accounts - Leading the digitalization of part of the account management process and administrative tasks for optimal efficiency

  • Sales Intern for CityTrips Barcelona

    TravelBird - Amsterdam, Netherlands

    Commerciale e Marketing
    luglio 2015 - dicembre 2015 · 6 mesi

    - Establishing new partnerships and maintaining relationships with present partners - Launching new campaigns for the European market - Development of actions in order to exceed customer´s expectations - Researching customer profiles

  • Port Agent

    Intercruises Shoreside & Port Services - Barcelona, Spain

    Assistenza clienti
    febbraio 2013 - giugno 2015 · 2 anni e 5 mesi

    - Guests check-in and assistance

  • Hostess in a congress

    European University Association and Universitat de Barcelona - Barcelona, Spain

    Hostess
    novembre 2014 - novembre 2014 · 1 mese

    Congress EQAF: 9th European Quality Assurance Forum - Assisted participants during the event

  • Hostess in a congress

    Utendi Ibérica - Barcelona, Spain

    Hostess
    ottobre 2014 - ottobre 2014 · 1 mese

    Congress Hostelco – International Restaurant, Hotel and Community Equipment Exhibition - Presentation of the product followed by a detailed Q&A

  • MICE Intern

    Hotel Alimara - Barcelona, Spain

    Eventi
    agosto 2013 - ottobre 2013 · 3 mesi

    - Organised and assisted during events - Prepared budgets, contracts and service orders - Market and competition analysis

  • Front Office Intern

    Derby Hotels Collection - Barcelona, Spain

    Receptionist - front office
    giugno 2012 - ottobre 2012 · 5 mesi

    - Guest assistance - Administrative tasks - Payments and cash closing - Introduce reservations - ¨Tesipro¨ management programme

Formazione

Lingue

7 lingue

  • Inglese

    Conoscenza madrelingua o bilingue

  • Catalano

    Conoscenza madrelingua o bilingue

  • Francese

    Conoscenza madrelingua o bilingue

  • Spagnolo

    Conoscenza madrelingua o bilingue

  • Italiano

    Conoscenza professionale completa

  • Olandese

    Conoscenza di base

  • Arabo

    Conoscenza di base

Dati personali

Nazionalità

  • Spagnolo

Data di nascita

July 23rd 1993

Patente di guida

Altre informazioni

1 informazione condivisa

  • About myself

    About myself

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