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Chi sono
I am a proactive young professional impassioned about the hospitality world. I worked in both, the operational and non operational areas of a hotel in order to have a complete vision of the daily panorama.
I am currently looking forward to be involved in a new challenge in order to have an outsider vision around the hospitality industry.
Esperienza
8 anni e 11 mesi
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Hotel opening team member as Accounts Receivable assistant
The Barcelona EDITION - Barcelona, Spain
Finanza e contabilitàgiugno 2018 - Presente · 5 anni e 10 mesiAs Accounts Receivable Agent and part of the pre-opening team at The Barcelona Edition I am in charge of the following tasks: • Posting customer payments by recording cash, checks, and credit card transactions in the A/R field in Opera System. • Updating receivables by totalling unpaid invoices. • Coordinating together with the reservations team the advance purchases. • Verifying validity of account discrepancies by obtaining and investigating information from sales, Rooms Division and Food and Beverage venues and adjusting entries if applicable. • Control of transient and groups commissions and coordinate with my co-worker from Accounts Payable the payment of such commissions. • Protecting the organization's value by keeping information confidential. • Updating job knowledge by participating in educational opportunities at the Marriott Intranet (MGS)
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Accounts Receivable Assistant
The Ritz-Carlton Hotel Company, L.L.C. - Santa Cruz de Tenerife, Spain
Finanza e contabilitàmaggio 2017 - giugno 2018 · 1 anno e 2 mesiAs Accounts Receivable Agent at The Ritz-Carlton, Abama I was in charge of the following tasks: • Posting customer payments by recording cash, checks, and credit card transactions in the A/R field in Opera System. • Updating receivables by totalling unpaid invoices. • Constant contact with TT.OO and travel agencies to make sure the rates and promotions were constantly updated and the invoices paid on time • Coordinating together with the reservations team the advance purchases. • Verifying validity of account discrepancies by obtaining and investigating information from sales, Rooms Division and Food and Beverage venues and adjusting entries if applicable. • Control of transient and groups commissions and coordinate with my co-worker from Accounts Payable the payment of such commissions. • Protecting the organization's value by keeping information confidential. • Updating job knowledge by participating in educational opportunities at the Marriott Intranet (MGS)
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Income Auditor Assistant
Hilton Madrid Airport - Madrid, Spain
Finanza e contabilitàaprile 2016 - settembre 2016 · 6 mesiAs trainee in Income Audit and first contact with the Financial Department at the hotel Hilton Madrid Airport I was in charge of the following tasks: • Carry out daily checks of revenue via an Operations Audit as per hotel standards. • Reconcile and monitor commissions, housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets. • Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs. • Check bills signed to Room Account and record all covers. • Spot-check Function Diary and the settlement of function bills. • Reconcile telephone, Pay TV, newspaper revenue, guest laundry income, corrections and allowance. • Ensure Advanced Deposits are current. • Recommend improvements to processes as required. • Support functions to other areas such as Accounts Payable and Cashier.
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Reservations Tarainee
Melia Castilla - Madrid, Spain
Prenotazionimaggio 2014 - settembre 2015 · 1 anno e 5 mesiAs trainee in Reservations Department at the hotel Meliá Castilla I was in charge of the following tasks: • Process all reservation requests, changes, and cancellations received by phone, fax, or mail. • Identify guest reservation needs and determine appropriate room type. • Verify availability of room type and rate. • Explain guarantee, special rate, and cancellation policies to callers. • Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. • Follow sales techniques to maximize revenue. Input and access data in reservation system. • Indicate special room reservation types by inputting the correct code and rate into the reservation system. • Follow proper escalation procedures when addressing guest concerns.
Formazione
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Human Resources Management
EAE Business School - Madrid, Spain
dicembre 2018 - dicembre 2019 -
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hotel business management
Vatel Madrid (Spain) - Madrid, Spain
ottobre 2013 - settembre 2016Bachelor Degree in Hotel Management
Lingue
4 lingue
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Arabo
Conoscenza madrelingua o bilingue
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Spagnolo
Conoscenza madrelingua o bilingue
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Inglese
Conoscenza professionale completa
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Francese
Conoscenza professionale
Dati personali
Permessi di lavoro
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Algeria
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Unione Europea
Data di nascita
March 17th 1993
Competenze
1 competenza
- Proactive
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