Carmelo Molino

Carmelo Molino

Front Office Supervisor presso Hilton Malta
Vive a Saint Julian's, Malta

Iscriviti a Hosco per visualizzare il profilo completo di Carmelo. È gratis!


Come membro di Hosco, potrai:
  • Farti notare da migliaia di aziende del settore turistico e alberghiero'
  • Fare parte di una community di 180'000+ studenti e professionisti
  • Approfondire con nuovi articoli e video ogni settimana su hosco.plus
Iscriviti

Chi sono

Dedicated and results-oriented professional with many years of experience in effectively overseeing front office and rooms division operations. Highly organized and efficient, with a proven ability to thrive in a fast-paced work environment. Adept in handling the demands of hotel operations, with a demonstrated track record of success in ensuring smooth and efficient daily operations. Excellent leadership skills and a strong attention to detail, ensuring that guest satisfaction remains the top priority. A proactive team player, adept at fostering positive relationships with colleagues, staff, and guests. Looking to bring extensive expertise and a dedication to excellence to a dynamic organization.

Esperienza

13 anni e 9 mesi

  • Front Office Supervisor

    Hilton Malta - Saint Julian's, Malta

    Responsabile Rooms Division
    settembre 2021 - Presente · 2 anni e 7 mesi

    • Supervising Front Office operations, coordinate activities of reception team, concierge, telephone operators and ensuring compliance with all policies, standards and procedures. • Managing all day-to-day operations, including group operations and liaising with the supervisors of the other departments involved. • Daily accounting administration, rooms allocation, weekly rosters. • Training, motivating, coaching Front Office Team and assisting Front Office Manager to evaluate team performance. • Collaborating with Front Office Manager on ways to improve departmental performance and service. • Participating in the development and implementation of corrective action plans and team training initiatives. • Implementing initiatives to increase Hilton Honors enrolments and marketability,

  • Night Duty Manager

    Iniala Harbour House - Valletta, Malta

    Responsabile Rooms Division
    settembre 2020 - settembre 2021 · 1 anno e 1 mese

    • Managed Front Office operation, F&B night operation and staff to ensure total guest satisfaction, assisted in processing reservations from sales department. • Responsible for ensuring the safety and security of hotel guests and staff during the night. • Dealt with guest requests, enquires and complaints. • Performed End of Day procedures to close the business day and liaised with accounts team to ensure accuracy.

  • Duty Manager

    Radisson Blu Hotels - Valletta, Malta

    Management
    maggio 2017 - settembre 2020 · 3 anni e 5 mesi

    • Ensured smooth operation of the Front Office department and Executive Lounge. • Supervised all areas of the hotel whilst on duty, liaised and collaborated with HOD's across the hotel to support the efficient running of all departments. • Supported the F&B Management team in the day to day running of the department and supervised F&B operation across multiple food & beverage outlets • Responsible for F&B floats/daily F&B cash/ credit card transactions, balanced and closed F&B systems at the end of each shift. • Handled guest’s complaints and special requests; ensuring high level of customer service.

  • Front Office Manager

    Castello di Velona Resort & Thermal Spa - Montalcino, Italy

    Responsabile Rooms Division
    ottobre 2015 - novembre 2016 · 1 anno e 2 mesi

    Managed daily operations of Reception, Concierge and Reservation departments, ensured consistent quality of customer service, liaised with Sales department for corporate clients, tour operators and contracts.

  • Assistant Front Office Manager

    Radisson Blu Hotel - Milan, Italy

    Responsabile Rooms Division
    marzo 2010 - settembre 2015 · 5 anni e 8 mesi

    Pre-opening, set up of the front office department and implementation of all brand standards, managed front office team and operations, liaised with Front Office Manager in effective administration of the department, Manager on Duty during assigned shifts.

Formazione

  • Accounting and Financial Management

    School of Management Bocconi University - Milan, Italy

    settembre 2014 - giugno 2015

  • Bachelor of Science Economics and Business Administration

    Unitelma University - Rome, Italy

    ottobre 2007 - giugno 2011

  • National Diploma in Tourism and Hospitality Management

    Institute of Tourism & Hotel Management

    settembre 1990 - luglio 1995

Lingue

6 lingue

  • Italiano

    Conoscenza madrelingua o bilingue

  • Inglese

    Conoscenza madrelingua o bilingue

  • Francese

    Conoscenza professionale completa

  • Tedesco

    Conoscenza professionale

  • Spagnolo

    Conoscenza lavorativa limitata

  • Russo

    Conoscenza lavorativa limitata

Dati personali

Nazionalità

  • Italiano

Data di nascita

May 02nd 1975

Competenze

11 competenze

  • Asset Management
  • Food&Beverage; Operations
  • Front Office Management
  • Guest Service Management
  • Hotel Management & Operations
  • Leadership
  • Organization and Planning
  • Property System Management
  • Revenue Management
  • Rooms division management
  • Teamwork
Contatti
Mihai Lițoiu
Account Manager presso Bolt Business
Nilesh Kumar
housekeeper presso Six Senses Zil Pasyon Seychelles
Svetlana Yakupova
Groups and Events Manager presso Casa di Langa, Preferred Hotels
Vedi 23 contatti
Segue
Ruby Hotels
Ruby Hotels
Munich, Germany
Hotel 19 Rooms
Hotel 19 Rooms
Valletta, Malta
Capri Tiberio Palace
Altri membri
Rajmilan Poudel
Vancouver, Canada
Raji Aljesry
Kuala Lumpur, Malaysia
Kinga Simon
Brașov, Romania
Morris Lorusso
Barcelona, Spain
Vedi altro
Chiudi
Aggiornamento completato!

Non abbiamo trovato nuove informazioni sul tuo CV da aggiungere al tuo profilo. Ti consigliamo di aggiungere manualmente nuove informazioni o di caricare un CV diverso.

Abbiamo aggiunto le seguenti informazioni al tuo profilo:

  • Luogo di residenza attuale
  • Presentazione
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingua
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingue
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazione
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazioni
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienza lavorativa
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienze lavorative
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
  • Data di nascita
  • Patente di guida
  • Numero di telefono

Dai un'occhiata al tuo profilo aggiornato!

Chiudi
Errore di aggiornamento del profilo

Non siamo riusciti a completare il tuo profilo.

Non siamo riusciti a completare il tuo profilo, ma abbiamo comunque salvato il tuo CV.

Si è verificato un errore durante il caricamento del tuo CV.

Vuoi riprovare a completare il tuo profilo? Ti consigliamo di caricare un file .doc o un CV diverso.