Clifford Aran

Clifford Aran

Outlet Cashier presso Atlantis Dubai
Vive a Dubai, United Arab Emirates

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Chi sono

I’m a thorough, honest and trustworthy finance and guest service professional with over 7 years progressive experience in the services industry. I pride myself on my ability to deliver extraordinary levels of guest service and provide creative solutions while implementing all business requirements for the organization. I posses’ effective interpersonal and communication skills, which help me, work well with guests, team members, and management. I’m known for being an effective team member with a talent for problem solving. Self-motivated, exercise sensible judgment, highly organized and detail oriented with proven ability to meet deadlines.

Esperienza

10 anni e 5 mesi

  • Outlet Cashier

    Atlantis Dubai - Dubai, United Arab Emirates

    Direzione Ristorazione
    gennaio 2018 - Presente · 6 anni e 3 mesi

    •Handling all cash and credit card transaction efficiently and promptly. .POS operations •Ensuring cash float is maintained at all time and explaining any shortage or variance. •Thorough knowledge of all discounts, promotions and offers. •Preparing proper credit sale, voids and discount reports. All the voids and discounts must have proper approval and backups. •Ensure all records are appropriately filed for ease of future reference and for audit purposes. •Making sure that all cash transactions are recorded in micros/symphony/Galaxy accurately and efficiently. •Drop cash sale, float and all checks as per procedure and sign in the register •Deliver a high standard customer service, provide guests with the necessary support, up-sell and cross-sell products and services •Liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort.

  • Cashier

    Dubai Parks and Resorts - Dubai, United Arab Emirates

    Vendita al dettaglio
    agosto 2016 - luglio 2017 · 1 anno

    Cashiering •Daily operation of the cashiering position ensuring proper cash handling, exemplary customer service and positive employee relations. •Operating the cash register and the POS system •Ensure that cash is balanced within acceptable time period and thereafter deposited in the cash room. •Ensure that there is sufficient cash balance in the till to serve customers and reporting any cash shortages or excesses to team leader immediately it is discovered •Collecting payments by accepting cash, check, or charge payments from customers and make change for cash customers •Keep reports of all transactions and issues receipts, refunds, change or tickets •Verifies credit acceptance by reviewing and recording identification number; operating credit card authorization system. Guest Service •Greet all guests at all times in a friendly, warm, engaging and helpful manner •Promptly, efficiently and pleasantly resolve service problems by clarifying guest complaint; determining cause of problem; giving the best solution and ensuring that corrections are made. •Serving as a point of contact for guests by supplying up to date information about the park and other services and responding to guest queries. •Welcoming guests upon arrival at the park, attending to guests on the queue and bidding farewell to departing guests at the park exit. •Be aware of all special offers, promotions, and packages at the park to promote to guests

  • Team Leader- DSA

    African Banking Corporation - Nairobi, Kenya

    Management
    febbraio 2013 - marzo 2016 · 3 anni e 2 mesi

    •To consistently achieve the set team sales target for all the banking products. •To provide direction and strong leadership to the team, efficient business management. Strong team work and a productive working environment for growth. •Training and equipping team members with the right skills, to deliver strong business results in a dynamic and competitive market environment. •Ensured the best in class, in terms of quality of customer experience, sales, TAT and productivity •Monitor market conditions and trends and constantly give feedback to management for decision making.

Formazione

  • Bachelor of Business Management

    Moi University

    agosto 2006 - dicembre 2009

    Bachelor of Business Management (Marketing) Second Class Honors (Upper Division)

  • Diploma in Business Management

    Mombasa Polytechnic University College - Mombasa, Kenya

    gennaio 2002 - novembre 2004

    Diploma in Business Management Pass-with-Credit

Lingue

3 lingue

  • Inglese

    Conoscenza madrelingua o bilingue

  • Swahili

    Conoscenza madrelingua o bilingue

  • Arabo

    Conoscenza professionale

Dati personali

Nazionalità

  • Keniota

Competenze

10 competenze

  • Attention to detail
  • Cognitive Flexibility
  • Creative problem solving
  • Custumer focus
  • Emotional Intelligence
  • Excellent interpersonal
  • Exellent communication
  • Good analytical skills
  • Planning and organization
  • Team Management
Contatti
Idude Brian
Steward presso sigma integrated
Khalid Khan
Accounting Officer presso York International Hotel
Ntege Simeon
Guests Service And Water Park Operator presso Atlantis Dubai
Vedi 4 contatti
Segue
Riviera Dining Group
Riviera Dining Group
Florida, United States
Disneyland Paris
Disneyland Paris
Marne-la-Vallée, France
The Lana Dubai NEW OPENING - recruitment in Europe
Altri membri
Paul Kamau
Dubai, United Arab Emirates
Marline Opem
Dubai, United Arab Emirates
Patryk Dyna
Dubai, United Arab Emirates
Thomas Samuval
Dubai, United Arab Emirates
Daniel Njihia
Dubai Marina, Dubai, United Arab Emirates
Vedi altro
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