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Chi sono
“Currently searching for a job. Hotelier with international experience in hospitality industry. MIB in Hotel, Resort & Spa Management.”
Esperienza
11 anni e 6 mesi
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Real Estate Agent
Libera, asesores inmobiliarios - Callao Region, Peru
Real Estateottobre 2020 - Presente · 3 anni e 6 mesiAdvise and carry out the sale and/or rental transaction of a real estate property between the parties involved
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Front Desk Agent
Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado - Urubamba, Peru
Receptionnovembre 2019 - aprile 2020 · 6 mesiDeliver exceptional and luxury service to guests. Do check-in and check-out. Also do account billing. Two months experience as Concierge, a pillar of the brand. Marriott’s franchise
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Front Desk Guest Experience Manager
Disney´s Grand Floridian Resort & Spa - Orlando, FL, United States
Guest Relationsfebbraio 2018 - febbraio 2019 · 1 anno e 1 meseLead the daily operations of the Front Office including Front Desk, Guest Services and Concierge. Conduct regular meetings with Cast Members to communicate relevant information. Recognize, coach, develop and mentor a diverse team of Cast Members.
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Guest Services Coordinator
Hilton Lima Miraflores - Miraflores, Peru
Guest Relationsgiugno 2015 - luglio 2017 · 2 anni e 2 mesiworked at the hotel for six months as a guest service coordinator and as an assistant at the executive lounge for VIP guests for four months. As a guest service coordinator I was responsible for greeting and registering guests. Demonstrate a thorough knowledge of hotel information, Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
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sommelier
PERUFARMA DISTRIBUIDORES S.A. - San Isidro, Peru
Sommeliersettembre 2012 - novembre 2016 · 4 anni e 3 mesiEventually job. Event work under fee receipt. Perform tastings and promote the different wine brands in different events such as Expovino Wong, Vivanda's Matching Festival, Bubble Night, Altagama de Almendariz, among other events for embassies.
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Event production assistant
AKM WARKETING – 4PACK BTL S.A.C. - Ate, Peru
Eventoaprile 2012 - luglio 2012 · 4 mesiContact and negotiate with suppliers. Assist in the development and organization of all aspects of event logistics, including agendas, schedules, timelines, task lists, and event programs and scripts. Supervise differents social events and prepare its budgets.
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Restaurant hostess
NORWEGIAN CRUISE LINE CORPORATION LTD - Florida City, FL, United States
Host / Hostesssettembre 2010 - febbraio 2011 · 6 mesiBooking restaurant reservations for the different restaurants of the cruise. Answering guests' calls. Moving tables together to accommodate large parties.
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Fire fighter
NORWEGIAN CRUISE LINE CORPORATION LTD - Florida City, FL, United States
Altroagosto 2010 - febbraio 2011 · 7 mesiPractices on different fire cases and any other incidents.
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Buffet waitress
NORWEGIAN CRUISE LINE CORPORATION LTD - Florida City, FL, United States
F&B Salamaggio 2010 - agosto 2010 · 4 mesiGreet customers, clean and sanitize tables, segregate the trash, wash and polish cutlery. Fill water glasses and refill beverages, refill the buffet line with missing plates. Carry dishes and flatware to the kitchen
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Line Cook
LAKE LOUISE SKI AREA & MOUNTAIN RESORT - Lake Louise, Canada
F&B Cucinadicembre 2008 - marzo 2009 · 4 mesiSetting up and stocking workstations with all necessary supplies, preparing food for service like chopping vegetables and preparing sauces and soups. As well I served at the line station.
Formazione
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Master in International Business and Hotel, Resort & Spa Management
Swiss Hotel Management School [ SEG ] - Montreux, Switzerland
settembre 2017 - gennaio 2018Is a Master degree with a specialization in resort and spa management. The modules of ‘Resort Operations Management’ and ‘Spa Operations Management’, include hands-on shadowing in areas of operations management within the Schooll, ensuring students acquire the skills and competencies that will enhance their degree of employability. Theory modules provide with detailed insight into industry trends as well as public relations, e-commerce and cross-cultural communication. The modules ‘Developing International Business Leadership Skills’ and ‘Operations and Project Management’ allow students to apply these theories and strategies.
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Bachelor in Hotel Management
USIL - Universidad San Ignacio De Loyola - La Molina, Peru
marzo 2007 - dicembre 2014
Lingue
3 lingue
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Spagnolo
Conoscenza professionale completa
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Inglese
Conoscenza professionale completa
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Portoghese
Conoscenza lavorativa limitata
Dati personali
Nazionalità
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Peruviano
Data di nascita
April 13th 1989
Competenze
12 competenze
- Emotional Intelligence
- Good comunications
- Great teamwork skills
- Holistic Vision
- Inidividual vision
- Leadership skils
- Problem solving
- Self-motivation
- Strong adaptability
- Structured and Organized
- SWOT analysis
- Team motivation
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