Lucile Rannou

Lucile Rannou

Deputy Hotel Manager presso Pillows Grand Hotel Place Rouppe
Vive a Brussels, Belgium

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Chi sono

Currently looking for a new challenge within Europe and hotel management. Ambitious, motivated, hard-working and creative, I am seeking for new opportunities in Food & Beverage or Operational management.


7 anni e 2 mesi

  • Deputy Hotel Manager

    Pillows Grand Hotel Place Rouppe - Brussels, Belgium

    settembre 2018 - Presente · 1 anno e 5 mesi

    Was fully in charge of the hotel - under a cluster management Implemented Pillows Standards in all the operational departments and reorganized fully the Front Office and F&B departments Assisted very closely the Cluster Hotel Manager on daily projects Managed the HODs with a constant follow-up of every department Supervised daily the Operational teams (directly in charge of FO and F&B) Supervised revenue, financial and budget strategy, end of the year reports Took care of the guest satisfaction and welcome procedures

  • Deputy General Manager

    Tarcin Forest Resort & Spa, MGallery by Sofitel - Sarajevo, Bosnia and Herzegovina

    gennaio 2018 - agosto 2018 · 8 mesi

    Implemented Accor Standards in each department Reorganized the Sales department with a new strategy Assisted very closely the General Manager on daily projects Replaced the General Manager in case of absence Managed the HODs with a constant follow-up of every department Supervised daily the Food & Beverage department Supervised action plans to boost reservations and guest satisfaction

  • Operations Manager in charge of F&B

    Tarcin Forest Resort & Spa, MGallery by Sofitel - Sarajevo, Bosnia and Herzegovina

    F&B Bar
    agosto 2017 - dicembre 2017 · 5 mesi

    Participated in the pre-opening and opening phases of the hotel Created the entire Food & Beverage concept, set-ups, menus and recipes Recruited the teams Conducted regular trainings to the teams Was in charge of Opera, Micros and MC Control set-ups Was chosen by the F&B Council Eastern Europe to become a Sub- Council member

  • Fast Track - Sofitel Luxury Management training program

    Sofitel Hotels and Resorts - El Paso, TX, United States

    Apprendista direttore
    agosto 2015 - luglio 2017 · 2 anni

    Worked in three different hotels, countries and departments as a Manager or Assistant HOD to reinforce my managerial skills: Century Old Town Prague - MGallery by Sofitel, Czech Republic, sixmonth training as Assistant Manager in charge of Quality & Guest satisfaction Sofitel Budapest Chain Bridge, Hungary, six-month training as Marketing & PR manager (with a Sales intensive training), Assistant to F&B Director for six months Sofitel Wroclaw Old Town, Poland, six-month training as Executive Assistant to General Manager

  • Assistant Quality Manager trainee

    Pullman Charles de Gaulle Airport - Paris, France

    Guest Relations
    giugno 2014 - ottobre 2014 · 5 mesi

  • Banquet trainee

    Beau-Rivage Palace Lausanne - Lausanne, Switzerland

    gennaio 2013 - dicembre 2013 · 1 anno

  • F&B Trainee

    Villareal & Urban, Derby Hotels Collection - Madrid, Spain

    F&B Sala
    aprile 2012 - agosto 2012 · 5 mesi

  • Front Office Trainee

    Ibis London Excel - London, United Kingdom

    Receptionist - front office
    novembre 2010 - maggio 2011 · 7 mesi

  • Housekeeping Trainee

    Le Prince de Galles - Paris, France

    gennaio 2010 - febbraio 2010 · 2 mesi

  • Room service trainee

    Hôtel Le Crillon - Paris, France

    F&B Sala
    dicembre 2009 - gennaio 2010 · 2 mesi


Studi in corso


4 lingue

  • Francese

    Conoscenza madrelingua o bilingue

  • Inglese

    Conoscenza professionale completa

  • Spagnolo

    Conoscenza professionale

  • Italiano

    Conoscenza di base

Dati personali


  • Francese

Data di nascita

January 30th 1992

Patente di guida


10 competenze

  • Adaptable and reliable
  • Autonome et responsable
  • Autonomous
  • Creative
  • - dynamique
  • - Highly responsible
  • Honesty and loyalty
  • I am a quick learner,
  • Self-organised
  • Very ambitious
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