Lucile Rannou

Lucile Rannou

Deputy Hotel Manager presso Pillows Grand Hotel Place Rouppe
Vive a Brussels, Belgium

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Chi sono

Currently looking for a new challenge within Europe and hotel management. Ambitious, motivated, hard-working and creative, I am seeking for new opportunities in Food & Beverage or Operational management.

Esperienza

7 anni e 2 mesi

  • Deputy Hotel Manager

    Pillows Grand Hotel Place Rouppe - Brussels, Belgium

    Amministrazione
    settembre 2018 - Presente · 1 anno e 5 mesi

    Was fully in charge of the hotel - under a cluster management Implemented Pillows Standards in all the operational departments and reorganized fully the Front Office and F&B departments Assisted very closely the Cluster Hotel Manager on daily projects Managed the HODs with a constant follow-up of every department Supervised daily the Operational teams (directly in charge of FO and F&B) Supervised revenue, financial and budget strategy, end of the year reports Took care of the guest satisfaction and welcome procedures

  • Deputy General Manager

    Tarcin Forest Resort & Spa, MGallery by Sofitel - Sarajevo, Bosnia and Herzegovina

    Amministrazione
    gennaio 2018 - agosto 2018 · 8 mesi

    Implemented Accor Standards in each department Reorganized the Sales department with a new strategy Assisted very closely the General Manager on daily projects Replaced the General Manager in case of absence Managed the HODs with a constant follow-up of every department Supervised daily the Food & Beverage department Supervised action plans to boost reservations and guest satisfaction

  • Operations Manager in charge of F&B

    Tarcin Forest Resort & Spa, MGallery by Sofitel - Sarajevo, Bosnia and Herzegovina

    F&B Bar
    agosto 2017 - dicembre 2017 · 5 mesi

    Participated in the pre-opening and opening phases of the hotel Created the entire Food & Beverage concept, set-ups, menus and recipes Recruited the teams Conducted regular trainings to the teams Was in charge of Opera, Micros and MC Control set-ups Was chosen by the F&B Council Eastern Europe to become a Sub- Council member

  • Fast Track - Sofitel Luxury Management training program

    Sofitel Hotels and Resorts - El Paso, TX, United States

    Apprendista direttore
    agosto 2015 - luglio 2017 · 2 anni

    Worked in three different hotels, countries and departments as a Manager or Assistant HOD to reinforce my managerial skills: Century Old Town Prague - MGallery by Sofitel, Czech Republic, sixmonth training as Assistant Manager in charge of Quality & Guest satisfaction Sofitel Budapest Chain Bridge, Hungary, six-month training as Marketing & PR manager (with a Sales intensive training), Assistant to F&B Director for six months Sofitel Wroclaw Old Town, Poland, six-month training as Executive Assistant to General Manager

  • Assistant Quality Manager trainee

    Pullman Charles de Gaulle Airport - Paris, France

    Guest Relations
    giugno 2014 - ottobre 2014 · 5 mesi

  • Banquet trainee

    Beau-Rivage Palace Lausanne - Lausanne, Switzerland

    Catering
    gennaio 2013 - dicembre 2013 · 1 anno

  • F&B Trainee

    Villareal & Urban, Derby Hotels Collection - Madrid, Spain

    F&B Sala
    aprile 2012 - agosto 2012 · 5 mesi

  • Front Office Trainee

    Ibis London Excel - London, United Kingdom

    Receptionist - front office
    novembre 2010 - maggio 2011 · 7 mesi

  • Housekeeping Trainee

    Le Prince de Galles - Paris, France

    Housekeeping
    gennaio 2010 - febbraio 2010 · 2 mesi

  • Room service trainee

    Hôtel Le Crillon - Paris, France

    F&B Sala
    dicembre 2009 - gennaio 2010 · 2 mesi

Formazione

Studi in corso

Lingue

4 lingue

  • Francese

    Conoscenza madrelingua o bilingue

  • Inglese

    Conoscenza professionale completa

  • Spagnolo

    Conoscenza professionale

  • Italiano

    Conoscenza di base

Dati personali

Nazionalità

  • Francese

Data di nascita

January 30th 1992

Patente di guida

Competenze

10 competenze

  • Adaptable and reliable
  • Autonome et responsable
  • Autonomous
  • Creative
  • - dynamique
  • - Highly responsible
  • Honesty and loyalty
  • I am a quick learner,
  • Self-organised
  • Very ambitious
Contatti
Hermes Recruitment
Hospitality Recruiter presso Hermes Recruitment
Mathieu Lombard
Junior Operations Manager presso Meininger Hotels
Viktor Liu
F&B Trainee presso Kempinski Hotels
Segue
Le Richemond
Geneva, Switzerland
Altri membri
Jonathan Gourmel
Lausanne, Suisse
Claire Lévesque
Floirac, France
Apolline Addor
Lausanne, Switzerland
Jorge De La Torre Koch
Martigny, Switzerland
Georgi Kolev
Bristol, United Kingdom
Vedi 204297 membri