Iscriviti a Hosco per visualizzare il profilo completo di Michael. È gratis!
Come membro di Hosco, potrai:
- Farti notare da migliaia di aziende del settore turistico e alberghiero'
- Fare parte di una community di 180'000+ studenti e professionisti
- Approfondire con nuovi articoli e video ogni settimana su hosco.plus
Esperienza
15 anni e 8 mesi
-
Club Lounge Supervisor
Saadiyat Rotana Resort & Villas - Abu Dhabi, United Arab Emirates
Managementottobre 2017 - Presente · 6 anni e 6 mesiOverseeing guests, arrivals and departures Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Maintain good working relationship with all department employees Supervise all Club Lounge employees ensuring guests are taken care of in a professional and friendly manner Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries Verify all cashier closures of Club Lounge Agents on shift end for billing and attachment accuracy Ensure all guest registrations are completed and correspond with Opera PMS guest information Skills Ensure all incoming emails of guest inquiries gets accrued handled and answered accordantly Performs other duties as assigned, requested or deemed necessary by management
-
Learning Coach/Concierge Agent
The Ritz-Carlton Doha - Doha, Qatar
Conciergemaggio 2009 - maggio 2015 · 6 anni e 1 mese• Lead the Concierge Team • Create a working environment that supports Core Competencies • Communicate departmental and business objectives • Ensure induction are carried out • Perform 1:1’s, Appraisals • Coach and train the team • Increase recognition and reward • Hold Monthly Departmental meetings
-
Housekeeping Room Attendant
The Ritz-Carlton Doha - Doha, Qatar
Housekeepingaprile 2006 - maggio 2009 · 3 anni e 2 mesi• Arrives at the work area in full uniform including name badge 10 minutes prior to the shift starting, attends briefing or checks briefing board and reports to the Supervisor/Manager. • Ensures all assigned areas are kept clean, safe and hygienic. • Ensures additional cleaning program are undertaken as directed and to the performance standards required. • Responds to guests and staff enquiries, requests and complaints in a prompt and courteous manner. Takes personal responsibility to ensure maximum guest satisfaction at all times. Addresses guests according to the company etiquette guidelines • Ensures all maintenance and safety incidents and hazards are promptly reported to the Supervisor/Manager to minimize hazard risk and ensure a high level of guest satisfaction at all times. • Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times. • Ensures grooming, hygiene and safety procedures are maintained according to company Policy and procedures. • Maintains an up
Formazione
-
Centro Escolar University - Malolos, Philippines
luglio 1999 - marzo 2004Bachelor of Science in Commerce Major in Computer Science
Lingue
1 lingua
-
Inglese
Conoscenza professionale completa
Dati personali
Nazionalità
-
Filippino
Data di nascita
November 15th 1982
Non abbiamo trovato nuove informazioni sul tuo CV da aggiungere al tuo profilo. Ti consigliamo di aggiungere manualmente nuove informazioni o di caricare un CV diverso.
Abbiamo aggiunto le seguenti informazioni al tuo profilo:
- Luogo di residenza attuale
- Presentazione
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingua
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingue
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazione
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazioni
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienza lavorativa
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienze lavorative
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
- Data di nascita
- Patente di guida
- Numero di telefono
Dai un'occhiata al tuo profilo aggiornato!
Non siamo riusciti a completare il tuo profilo.
Non siamo riusciti a completare il tuo profilo, ma abbiamo comunque salvato il tuo CV.
Si è verificato un errore durante il caricamento del tuo CV.
Vuoi riprovare a completare il tuo profilo? Ti consigliamo di caricare un file .doc o un CV diverso.