Miguel Kepski

School Relations Manager

Hosco - Barcelona, Spain

Hospitality Connection (hosco) is the world’s leading hospitality network. hosco is an innovative online community that brings together leading hospitality companies and students and alumni from top-ranked hotel schools worldwide. For Schools hosco supports their placement strategy and powers the technology behind their career and alumni platforms. My responsibility is to consolidate and grow the association with schools through sales and ensuring partnerships renewals. - Ensure high renewal rates of annual partnership agreements through account management - Grow the school partnerships from 70 schools to 150+ schools - provide training and presentations to both students, alumni, staff and management either individually or to larger groups of people.  - Ensure to understand the objectives and challenges of our partner schools - Strengthen and assist new and existing clients in the use of their career & alumni management tool for 40+ schools. - Strengthen relationships with existing clients and welcome all new partners - Ensure a high level of engagement and support to academics, students as well as alumni from our partner schools.  - Organize and contribute towards the yearly School Relations summit of up to 100 participants. - Year or year Increase on the number of members (students & alumni) on the platform Promoted in August 2017 from original position School Relations Executive.

School Relations Executive

Hosco - Barcelona, Spain

- Tracking of standard membership schools and follow up on key facts - Key statistics, weekly, monthly, on schools and members. - Creation of new school accounts, profiles, update portfolio, training file and key facts. - Manage pre-registrations for students/alumni and general invitation emails. - Support in the creation of marketing tools for schools. - Participation to career fairs and events. - Support both account management and sales initiatives/team members in their daily activities.

Human Resources Assistant

Gran Hotel La Florida - Barcelona, Spain

-Selection: To select staff (where to publish the vacancies, check the cv, selection, to reduce staff costs), description of job positions. -Management training: Research of free courses and/or discounted, Coordinate training courses taught in the hotel, Updating and teaching the Welcome induction -Staff administration: Staff orientation on labor issues, establishing, maintaining and updating the staff files -Internal communication: Controlling and updating the notice board

Human Resources Assistant

Hotel Miramar Barcelona - Barcelona, Spain

-Selection: To select staff (where to publish the vacancies, check the cv, selection, to reduce staff costs), description of job positions. -Management training: Research of free courses and/or discounted, Coordinate training courses taught in the hotel, Updating and teaching the Welcome induction -Staff administration: Staff orientation on labor issues, establishing, maintaining and updating the staff files -Internal communication: Controlling and updating the notice board

F&B Crosstraining

Novotel Airport Messe - Zürich, Switzerland

Preparation of the mise-en-place for the service Reviewing the installation of the tables and chairs, as well as the room conditions Report to the manager any damage or lack of cleanness in the room. Following the SOP (Standard operation process) Take a loser interest all the time about the guest/service satisfaction with the objective to correct it on time Maintain the cleanness of the office and back during the service and keep it properly prepared for the next shift Exquisite care of all the material of the hotel (dishes, glassware, equipment and furniture, table linen...) Order and cleanness of the service area Appropriate uniforms, identification and personal hygiene Following the norms of courtesy in the client focus

Sales Intern

Canon - Caracas, Venezuela