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Chi sono
Experienced Sales Marketing Executive with a demonstrated history of working in the hospitality industry. Skilled in Food & Beverage, Event Planning, Microsoft Excel, Hospitality Management, and Customer Service. Strong marketing professional with a Bachelor's degree focused in Hospitality Administration/Management from BHMS Business & Hotel Management School.
Esperienza
9 anni e 3 mesi
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Room Division Trainee
Marriott Conferencem Center at the National Center for Employee Development - Norman, OK, United States
Responsabile Rooms Divisionfebbraio 2018 - Presente · 6 anni e 2 mesi -
Volunteer
Google Local Guides - Block D, New Delhi, India
Altroluglio 2016 - Presente · 7 anni e 9 mesiReached:Level 7
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Food & Beverage Trainee
B.H.M.S Restaurant - Lucerne, Switzerland
F&B Salaottobre 2015 - novembre 2017 · 2 anni e 2 mesi-Provided the customers with a pleasant dining experience and quality service. -Conducted final check of food items prior to serving customers to ensure quality maintenance. -Ensured the cleanliness of dining area and food items before serving
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Project &Course Assitant
Sing Kong Education Group - Hong Kong
Eventogennaio 2017 - agosto 2017 · 8 mesi -
Front Office Trainee
Hotel Albana Weggis - Weggis, Switzerland
Receptionagosto 2016 - febbraio 2017 · 7 mesi-Demonstrated expertise in providing and ensuring high-quality guest relations -Hands-on experience in keep records of room availability and guests’ accounts manually and by means of computers -Adept at computing bills, collecting payments, and making change for guests -Extremely capable of answering inquiries related to hotel services, registration of guests, and shopping, dining, leisure, and travel directions
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Server
Pyeong Chang Korea BBQ Restaurant - Hong Kong
F&B Salamaggio 2015 - ottobre 2015 · 6 mesi-Greet customers and inquire for their preference -Provide menu and answer customers’ questions regarding menu items -A ttempt to up-sell deals and provide add-on information
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Service Crew Member
Burger King - Hong Kong
F&B Salagennaio 2015 - maggio 2015 · 5 mesi-Acts with integrity, honesty, and knowledge that promote the culture and values of Buger King -Maintains a calm demeanor during periods of high volume to keep restaurant operating to standard and to set a positive example for the entire team.
Formazione
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BA Degree Hospitality Management
BHMS Business & Hotel Management School - Lucerne, Switzerland
marzo 2016 - PresenteI am taking the second year of the BA Degree Hospitality Management,will start to do the internship in 08/2016 , and will graduate in 02/2018
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Certificate in Emergency Management
OPEN 2 STUDY with Massey University ,New Zealand - Lucerne, Switzerland
marzo 2016 - PresenteThis course is my extra learning after school, i will finish this in July.
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Certificate in Chinese Languages and Culture
OPEN 2 STUDY with South China University of Technology - Lucerne, Switzerland
marzo 2016 - PresenteThis course is my extra learning after school, i will finish this in July.
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Diploma in Customer Service
ALISON, Advance Learning Interactive Systems Online - Lucerne, Switzerland
dicembre 2015 - marzo 2016This is a online course which i have to learning and do the assignment online.
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Diploma in Tourism Studies
ALISON, Advance Learning Interactive Systems Online - Lucerne, Switzerland
dicembre 2015 - marzo 2016This is a online course which i have to learning and do the assignment online.
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International Introductory Award in Conflict HandlingCity and Guilds of London Institute
City and Guilds of London Institute - Hong Kong
dicembre 2015 - dicembre 2015This course is last for 20 lessons 5 hours per lesson,i did it because i am interested in it and i believe that it is helpful to my future carrer.
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Certificate in The Coaching Clinic Program
Corporate Coach U - Hong Kong
ottobre 2015 - ottobre 2015This course is last for 15 lessons 6 hours per lesson,i did it because i am interested in it and i believe that it is helpful to my future carrer.
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Diploma in Hospitality Management
Sing Kong Education, - Hong Kong
dicembre 2014 - luglio 2015
Lingue
4 lingue
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Cinese
Conoscenza madrelingua o bilingue
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Tagalog
Conoscenza madrelingua o bilingue
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Inglese
Conoscenza professionale completa
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Tedesco
Conoscenza lavorativa limitata
Dati personali
Nazionalità
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Hongkonghese
Data di nascita
August 17th 1998
Competenze
11 competenze
- Coaching
- Conflict Resolution
- E-marketing
- Google Analytics
- Google Drive
- Internet and Email
- Java
- Microsoft Office
- Photoshop
- Running
- Saxophone
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