Paula Colomo Cruz

Paula Colomo Cruz

Recepcionista presso Green Apartments Sevilla
Vive a Seville, Spain

Iscriviti a Hosco per visualizzare il profilo completo di Paula. È gratis!


Come membro di Hosco, potrai:
  • Farti notare da migliaia di aziende del settore turistico e alberghiero'
  • Fare parte di una community di 180'000+ studenti e professionisti
  • Approfondire con nuovi articoli e video ogni settimana su hosco.plus
Iscriviti

Chi sono

En unas pocas lineas me resulta complicado describir como soy y el porqué soy adecuada para el puesto. Lo cierto es que recién acabado los estudios, no tengo mucha experiencia pero a mi favor puedo decir que aprendo rápidamente, soy entusiasta, pasional y entregada a todo. Me adapto a todo tipo de situaciones posibles, observo mucho y eso me lleva a tener una amplia perspectiva de todo. Tengo formación pero sobre todo muchísimas ganas de aprender y crecer como persona y profesional en los trabajos que desempeñe. Por último, decir que si me dan la oportunidad y confianza aportaré mi granito de arena a través de ideas y trabajo duro para que la entidad progrese de la mejor manera.

Esperienza

4 anni

  • Recepcionista

    Green Apartments Sevilla - Seville, Spain

    Reception
    novembre 2022 - Presente · 1 anno e 5 mesi

  • Recepcionista

    Hotel Best Costa Ballena - Cádiz, Spain

    Reception
    aprile 2022 - novembre 2022 · 8 mesi

  • Recepcionista

    Apart Hotel Plaza de la Luz - Cádiz, Spain

    Reception
    luglio 2021 - febbraio 2022 · 8 mesi

    - Reservation Management: Confirm, modify and cancel reservations, both direct through our portal and through other intermediate platforms, see; Booking, Expedia... And make reservations both by phone and in person. - Reception / Front Desk. - Receive guests, sell and assign rooms, give general information about the hotel and its services, make guest check-ins, review the room report made by the housekeeper. - Take control of the entry (check-in) / (check-out) of guests, notify the housekeeper of the rooms checked out for cleaning purposes, take control of the room keys, handle the control of income, expenses and operating movements of the hotel. - Enter money into the hotel by charging for the concepts of: accommodation, food and beverages, corporate events, complementary services and laundry. - Collection of invoices: in cash or on credit (domestic or foreign currency, traveler's checks, travel agency vouchers, commissions). - Currency exchange. Control of safe deposit boxes. Correspondence and messages. Alarm clock. Foreign currency exchange. Rental of safes. - Reservation of services in other establishments. Rent a car. Information on hotel services and tourist attractions in the area. - Attention to any other request of the department (change of room, payment of external services.

  • Recepcionista

    Alquiler Vacacional - Cádiz, Spain

    Reception
    settembre 2019 - marzo 2020 · 7 mesi

    - Receiving the guests - Manage the check in of the guests to the apartments - Customer service (Front and Back Office) - Provide information of the apartment and touristic information of the city.  - Manage reservations, charge supplements and resolve all kinds of conflicts to satisfy customers as much as possible.

  • Servicio de Atención al Cliente

    Civitatis - Madrid, Spain

    Assistenza clienti
    giugno 2019 - agosto 2019 · 3 mesi

    - Customer service through mail consultation about trips, activities, excursions ... - Respond to customer inquiries through instant messaging channels. These were: Watshapp, Chat, Message, Facebook ... - Provide customer assistance with any questions, incidents, complaints or anything relevant to the activity, excursion, trip. - Presale and manage customer reservations - Functions of the communication department and public relations

  • Encuestadora

    FUECA - Cádiz, Spain

    Altro
    novembre 2018 - gennaio 2019 · 3 mesi

    Formative learning in the process of surveying the unit of quality and evaluation of the university of Cadiz.  Development of  the activities of preparation, survey work planning and the realization of the same. For the consequent analysis and evaluation of the results.

  • Ayudante de Recepción

    Senator - Cádiz, Spain

    Reception
    maggio 2018 - luglio 2018 · 3 mesi

    Receive the guests, sell and assign the rooms, offer general information about the hotel and its services, make the check-in of the guests, review the room report made by the housekeeper. Carry out check-in (check-in) / (check-out) notify the housekeeper of the rooms check-out for cleaning purposes, also the control of the room keys,  Manage the control of income, expenses and operational movements of the hotel. Enter money to the hotel making the charges for the concepts of: accommodation, food and beverages, corporate events, complementary services and laundry. Collection of invoices: in cash or on credit (national or foreign currency, travelers checks, travel agency bonuses, commissions). Currency exchange. Among other functions: Rental and Control of safety boxes. Correspondence and messages. Alarm clock. Foreign currency exchange. Reservation of services in other establishments. Renting cars. Provide information about the hotel services and tourist offer of the surroundings. And be attention to any other request of the department itself (change of room, payment of external services).

Formazione

  • Doble Grado de Publicidad y Relaciones Públicas con Turismo

    UNED - Universidad Nacional de Educacion a Distancia - Madrid, Spain

    settembre 2013 - gennaio 2019

    Estudié la carrera en la Facultad de Ciencias Sociales y de la Comunicación de Jerez. Universidad de Cádiz. Durante los 5 años he adquirido los conocimientos y aptitudes de ambos campos haciendo más completa y heterogénea mi formación. I studied the double career in the Faculty of Social Sciences and Communication of Jerez, Cadiz University. During the 5 years I have acquired the knowledge and skills of both fields making my training more complete and heterogeneous.

Lingue

5 lingue

  • Spagnolo

    Conoscenza madrelingua o bilingue

  • Inglese

    Conoscenza professionale completa

  • Francese

    Conoscenza professionale

  • Tedesco

    Conoscenza lavorativa limitata

  • Italiano

    Conoscenza di base

Dati personali

Nazionalità

  • Spagnolo

Competenze

24 competenze

  • Adaptability
  • aprendizaje rapido
  • Atencion al cliente
  • Capacidad de comunicación
  • Capacidad organizativa
  • Capacidad resolutiva
  • Communication skills
  • Digital Strategy
  • Dinamic
  • Don de gentes
  • Expresion oral
  • Flexibilidad
  • Hard Worker
  • hotel sales
  • Innovative Spirit
  • Lealtad
  • Manejo de idiomas
  • marketing and sales
  • Polivalente
  • Proactividad
  • Public Relations
  • Sociable personality
  • Spontaneous
  • Work in Team
Contatti
María Bayo
Recepcionista presso Leonardo Hotels
Andrea Tarocco
Recepcionista presso Randstad
Mouhammad Diop
Mantenimiento y limpieza en general. presso Hotel Radisson Diamniadio Dakar
Segue
Marriott International Excelsior Hotel Gallia Appartamenti MarcoAurelio49
Altri membri
Gerard Salas
Seville, Spain
Sara Lores
Marbella, Spain
Patricia Granados
Marbella, Spain
Gemma Escalante Sala
Vilafranca del Penedès, Spain
Vedi altro
Chiudi
Aggiornamento completato!

Non abbiamo trovato nuove informazioni sul tuo CV da aggiungere al tuo profilo. Ti consigliamo di aggiungere manualmente nuove informazioni o di caricare un CV diverso.

Abbiamo aggiunto le seguenti informazioni al tuo profilo:

  • Luogo di residenza attuale
  • Presentazione
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingua
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingue
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazione
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazioni
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienza lavorativa
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienze lavorative
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
  • Data di nascita
  • Patente di guida
  • Numero di telefono

Dai un'occhiata al tuo profilo aggiornato!

Chiudi
Errore di aggiornamento del profilo

Non siamo riusciti a completare il tuo profilo.

Non siamo riusciti a completare il tuo profilo, ma abbiamo comunque salvato il tuo CV.

Si è verificato un errore durante il caricamento del tuo CV.

Vuoi riprovare a completare il tuo profilo? Ti consigliamo di caricare un file .doc o un CV diverso.