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I am a Hospitality student in my Penultimate year at Welcomgroup Graduate School of Hotel Administration. Currently I am pursuing an internship with Rotana Hospitality in Rose Rayhaan Rotana, Dubai for a duration of 6 months.
I would like to invest my passion and creativity in the dynamic field of marketing and am looking forward to start my career with an exciting brand in hospitality where I can learn, develop, contribute and grow with the brand.
My experience in Food and Beverage Service, Human Resources and Learning and Development has contributed to my understanding of people and their role in adding value to the guest experience.
Hospitality provides an opportunity for marketing and selling an experience. I believe the best way to achieve success is effective communication and research in marketing operations by anticipating this experience. The next step is to focus on meeting these expectations with quality and consistency to build a long term relationship.
I enjoy simplifying complex situations with creative thinking and proactive decisions. Most of all I love making people I work with happy, that includes my colleagues, guests and the brand I am committed to.
Apart from work, I enjoy writing poems, travelling to new destinations and discovering their cultures, dancing and using my perspective and sense of humor to inspire and motivate others.
2 anni e 8 mesi
Rotana Hotel Management Corporation PJSC - Dubai, United Arab EmiratesAmministrazionegiugno 2017 - presente · 2 anni e 2 mesi
St. Regis Mumbai - Mumbai, IndiaRisorse umanemaggio 2016 - luglio 2016 · 3 mesi
An active part of the Human Resources team in South Asia's first St Regis hotel (Marriott Hotels and Resorts) in Mumbai offering 'Bespoke Luxury' Learning Experience: Training and Development Coordinating employee training sessions with various departmental managers and trainers. Preparation of internal Audit sheet for Leading Quality Assurance. Organizing presentation material for Brand Immersion training. Coordinating Orientation for new employees. Managing of Industrial Trainees and Interns and Training Schedule preparation. Monitoring and analyzing Guest Experience Index (GEI). Recruitment Designing Job Vacancy ads for LinkedIn. Coordinating Recruitment Process for different positions and departments. Understanding formulation of Manning Budget. Organizing candidate information and file based on status of employment. Employee Engagement Organized Blood Donation and Free Health Check up Camp for employees in cooperation with Wockhardt and Prudence Medical. Planning, organizing and executing activities such as quiz, games and monthly birthday surprises. Planned activities for 'Summer Party' event for Employee Kids, Weekly Meal time Activities with Prizes. Dressed up in a cartoon costume to entertain and engage employee children in 'Summer Party' event. Handled general employee queries for; locker, pension, parking allotment, bank formalities and medical cards. Updating database for new joiners and registration of finger print for daily attendance. Updating data in the computer database as well as manual employee files. Helped conduct candidate documentation and joining formalities including corporate forms, personal information, basic educational qualifications, work experience, previous employment salary details, corporate forms, security protocol, terms of employment.
Westin Garden City Mumbai - Mumbai, IndiaF&B Salamaggio 2015 - luglio 2015 · 3 mesi
Trained in the Indian Restaurant, Kangan and Coffee Shop, Seasonal Tastes. Understanding Industry Standards for the Food and Beverage Service such as; Basic Service style. Customer Perception of Fine Dining. Consumption Pattern of guests from different nationalities and cultures. Role of Hierarchy and division of responsibilities in managing a restaurant. Coordination between different departments for smooth functioning of operations. Learning Experience Arranging Misc en Place for operations. Handling opening and closing procedures of the restaurant. Coordinating with Bar and Kitchen Department for guest Orders. Coordinating with Kitchen Stewarding for clearance and restocking of cutlery and crockery. Stock-taking for cutlery and crockery. Operating Alto-Shaam for crockery. Preparing warm refresher towels for guests post meal. Managing inventory for table linen. Preparing napkins with contemporary fold for table set up. Laying of Covers and Restaurant Setup. Serving of Food and Beverages to guests. Serving of traditional Matka Dum Biryani. Serving of still wines. Coordinating orders for Private Dining Area. Clearance of guest cutlery and crockery. Handling break-shift on weekends for early morning breakfast followed by brunch set-up.
Welcomgroup Graduate School of Hotel Administration (WGSHA)luglio 2014 - maggio 2018
Conoscenza madrelingua o bilingue
Conoscenza madrelingua o bilingue
Conoscenza lavorativa limitata
Conoscenza di base
Data di nascita
September 13th 1996
- Excellent communicator
- Excellent listener
- Interpersonal Skill
- Inventive and creative
- marketing skill
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