Tandi Elizabeth Naripe

Tandi Elizabeth Naripe

Waitress presso Metropolitan Hotel Dubai
Vive a Dubai, United Arab Emirates

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Chi sono

To deliver expressly on company’s expectations as an individual, maximizing my knowledge and skills, accessing and utilizing the resources at my disposal; efficiently and to contribute my quota to the full realization of the companies topmost goal

Esperienza

4 anni e 6 mesi

  • Waitress

    Metropolitan Hotel Dubai - Dubai, United Arab Emirates

    F&B Sala
    luglio 2018 - presente · 1 anno e 1 mese

     Responsible to ensure smooth operations exists in assigned area, including: staffing, inventory, quality assurance and customer service.  Investigates and resolves food quality, employee, and service complaints.  Analyses and recognizes deficiencies or problems areas and provides solutions to achieve desired results.  Maintains adequate inventory to ensure adequate quantities are maintained and spoilage are minimized.  Resolves issues and complaints in a professional manner.  Balance all cash, credit cards and product variances at end of each shift with accuracy.

  • Waitress

    WOLF & FRIENDS LOUNGE DMCC, - Dubai, United Arab Emirates

    F&B Sala
    novembre 2016 - luglio 2018 · 1 anno e 9 mesi

     Welcome guest into the restaurant  Seats them on a clean and well arranged table  Presents the menu to guest  Explain the concepts to new guest  Make recommendations when ask for food orders taking into consideration, alergies of some guest,  Enter orders on POS,  Make beverage orders and serve first,  Present check at the end of service, collect payment be in cash or card, and close bill on POS  Reconcile day-end reports.

  • Customer Service Representative

    Geolla Fashion Retail - Cameroon

    Assistenza clienti
    gennaio 2015 - settembre 2016 · 1 anno e 9 mesi

     Overall management of the store.  Maintain good customer service and guest satisfaction to maintain the standards of the Brand and company as substandard behaviors are not acceptable.  Take care of weekly stock ordering and inventory to make sure we always have stock to meet Customers’ needs especially fast moving products.  Staff Rota and deployment in the store making sure the right people are in the right places.  Handling the Daily cash record, banking and other cash related transactions in the store.  Ensure that marketing and management information are communicated in the store.  Setting the Monthly and weekly action plan plus individual target and follow up to meet the store target and store standards.  Training and coaching of both new and old staff to maintain a high level of guest satisfaction at all times.  Ensuring that both employee and guest satisfaction are at the highest at all time. The employee being a very important asset to the company.

Formazione

  • BSc. Economics

    University of Buea - Buea, Cameroon

    ottobre 2010 - ottobre 2013

  • Certificate in Microsoft Office

    Paul's Computer Centre - Buea, Cameroon

    ottobre 2009 - giugno 2010

Lingue

2 lingue

  • Inglese

    Conoscenza madrelingua o bilingue

  • Francese

    Conoscenza lavorativa limitata

Dati personali

Nazionalità

  • Camerunense

Data di nascita

October 28th 1992

Competenze

6 competenze

  • Communication
  • -Computer skills
  • Flexibility
  • Initiative
  • Listening
  • Proactive
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