Iscriviti a Hosco per visualizzare il profilo completo di Toto. È gratis!
Come membro di Hosco, potrai:
- Farti notare da migliaia di aziende del settore turistico e alberghiero'
- Fare parte di una community di 180'000+ studenti e professionisti
- Approfondire con nuovi articoli e video ogni settimana su hosco.plus
Chi sono
Seeking for New Adventure...
Esperienza
1 anno e 11 mesi
-
Reservation Agent
JW Marriott Hotel Surabaya - Surabaya, Indonesia
Prenotazionidicembre 2017 - marzo 2018 · 4 mesi• Creating reservations for corporate, travel agent, online travel agent and groups based on individual contract rates • Using MARSHA (Marriott Automated Reservations System for Hotel Accommodations) and OPERA system to create and modify reservations • Handle incoming calls using good communication and listening skills to secure information necessary to complete a reservation • Complete all changes and cancels for groups and prepare group guest list prior to arrival • Process daily confirmation, emails, request and research guaranteed no shows • Be familiar with honoured guest and repeating guest preferences • Process all travel agent cancellations, commission checks and request • Using good technique skills to upsell rooms and packages • Posting and process advance deposits, check within 14 days of arrival and cross check guest details • Provides information about the hotel’s facilities, attraction places in the city any recommend any services based on the guest needs
-
Front Office Attendant (Concierge/ Guest Service Agent/ Night Auditor/ Reservation Agent))
Hotel Hotel - Australian Capital Territory, Australia
Guest Relationsdicembre 2016 - agosto 2017 · 9 mesi• Using OPERA System to assist guests with check-in and check-out • Assisting guest with their luggage (including early arrivals) and other special requests • Create advanced reservation for the guest (Walk in or via telephone call) • Providing information about recent events and interesting places in Canberra • Handling customer complaints • Preparing amenities for guests (Returning, VIP, Newly Guests) • Collect all of the restaurant dockets and create End of Day Report • Charged all of the deposit that are due today • Charged all virtual credit card before the guest check-out • Ensure cleanliness of restaurant and front office area • Preparing and monitoring apartment keys • Monitoring guest details, payments and request • Charged all of the valet cars • Ensure the safety of the complimentary bikes for guests • Updated signage daily according to the events • Monitoring all of the front office stocks and reports to the manager
-
VIP Butler
The Star Casino & Hotel - New South Wales, Australia
Guest Relationssettembre 2016 - dicembre 2016 · 4 mesi• Taking orders and suggest items on the menu • Making coffee and tea based on guest requests • Assisting guest check-in at the airport • Distributed amenities to VIP gaming rooms and guest rooms • Used OPERA PMS to ordered or restock the mini bar
-
Housekeeping Attendant (Training)
Holiday Inn - Suzhou, China
Housekeepingnovembre 2015 - dicembre 2015 · 2 mesi• Making beds to hotel standard • Cleaning the room to hotel standard
-
Food and Beverage Attendant (A La Carte and Buffet Restaurant))
Crowne Plaza Hotel - Suzhou, China
F&B Salagiugno 2015 - novembre 2015 · 6 mesi• Taking A la carte and beverage orders • Menu suggestions according to guest preference • Serving food and beverages to the guest • Changed cutlery according to the dining choices • Handled customer complaints • Cleaned and Polished wine glasses and cutlery • Making Tea and coffee based on the guest orders • Used POS machine to received guest payment and Micros system to write guests order
Formazione
-
Bachelor Degree of Business (International Hotel and Resort Management)
Blue Mountains International Hotel Management School [ THE-ICE ] - Sydney, Australia
luglio 2016 - settembre 2017 -
Associate Degree of Business (International Hotel and Resort Management)
Blue Mountains International Hotel Management School [ THE-ICE ] - Sydney, Australia
novembre 2014 - maggio 2016
Lingue
3 lingue
-
Inglese
Conoscenza madrelingua o bilingue
-
Indonesiano
Conoscenza madrelingua o bilingue
-
Cinese
Conoscenza professionale
Dati personali
Nazionalità
-
Indonesiano
Data di nascita
November 08th 1996
Competenze
9 competenze
- 5 star hotel service
- Concierge
- F&B management
- Food and Beverage
- Front Office
- Front office reception
- Hotel housekeeping
- Night Auditor
- Reservation
Non abbiamo trovato nuove informazioni sul tuo CV da aggiungere al tuo profilo. Ti consigliamo di aggiungere manualmente nuove informazioni o di caricare un CV diverso.
Abbiamo aggiunto le seguenti informazioni al tuo profilo:
- Luogo di residenza attuale
- Presentazione
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingua
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Lingue
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazione
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formazioni
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienza lavorativa
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Esperienze lavorative
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nazionalità
- Data di nascita
- Patente di guida
- Numero di telefono
Dai un'occhiata al tuo profilo aggiornato!
Non siamo riusciti a completare il tuo profilo.
Non siamo riusciti a completare il tuo profilo, ma abbiamo comunque salvato il tuo CV.
Si è verificato un errore durante il caricamento del tuo CV.
Vuoi riprovare a completare il tuo profilo? Ti consigliamo di caricare un file .doc o un CV diverso.