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Chi sono
I am an outgoing, dynamic, detail oriented and focused professional with a relentless drive to deliver more than just results. As a true hands-on leader, I am not afraid to jump in and assist wherever is needed, and will do all extra steps, to deliver results that will contribute to the overall mission and success of a business. I am passionate about leading operations, where I can use my skills to improve processes for the benefit of the stakeholders.
Esperienza
26 anni e 2 mesi
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General Service Manager
Sodexo - Budapest, Hungary
Managementagosto 2022 - Presente · 1 anno e 8 mesi -
Operations manager
private - Dubai, United Arab Emirates
Responsabile Rooms Divisionagosto 2017 - Presente · 6 anni e 8 mesiReached 20%+ revenue growth YoY by reinventing business model, introducing storage and prep procedures, tackling staffing problems, assisting customers in an effective & positive way. Managed materials and resources. Overseen inventory, purchasing, supplies and assignments of members of staff. Determined needs, plans and developed enhancements. Ensured that objectives meet the regulations, industry & quality standards. Provided supervision and direction to staff. Responsible for purchasing tools, equipment and materials.
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Hotel manager
easyHotel.com Budapest Oktogon - Budapest, Hungary
Managementfebbraio 2007 - novembre 2016 · 9 anni e 10 mesiAchieved 40%+ on total revenue YoY. Combined entrepreneurial drive with business-management skills to drive gains in revenue, market share and profit performance. Provided operational input and direction during design and planned phase to ensure compliance with standards and effective procedures. Contributed to the development of pre-opening plans, budgets and timelines to support new-managed and franchised hotels. Participated in the development and implementation of strategies and tools which support the takeover and operation of hotels within a chain. Analyzed financial results (revenues, cost of sales, payroll & related expenses, other expenses, departmental incomes, gross operating income, gross operating profit, new & replacement investments etc.), to establish an operating budget, business forecast and financial forecast - reported to the owners. Adherence to brand standards of product and service. Introduced a new business model to the local market, contributed to a rapid growth of business. Kept the unit’s customer experience score & quality performance in the top 3 among 40 properties within the brand - received multiple awards. Managed human resources tasks, handled Vendor development and management. Ensured all brand standards and local requirements are fully complied with. Developed and managed sustainable plans and programs to ensure the property is well maintained while enhancing profitability. Ensured general upkeep of the hotel.
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Operations manager
Hilton Budapest WestEnd - Budapest, Hungary
Responsabile Rooms Divisionottobre 2003 - maggio 2006 · 2 anni e 8 mesiIdentified interdepartmental matters and offered solutions. Worked on projects (refurbishment) successfully, tripled F&B revenues in multiple outlets. Been responsible for organizing, coordinating and efficiently running the departments in compliance with established policies, to assist the hotel in achieving all targets incl. turnover and costs. Overseen planning, organization, communication and supervision of all aspects of daily operation and service at the Hotel. Completed accountability for hiring, staffing, training, development, procurement, production and execution. Monitored developments and trends in the industry and recommended and implemented procedural changes as needed. Actively taught, demonstrated, mentored and coached team members. Implemented and executed relevant training programs for all team members on an on-going basis. Ensured that all team members are familiar with the requirements of all policies, state and local control requirements.
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Banquet and Catering Manager
Starwood Hotels and Resorts Worldwide - Budapest, Hungary
Eventomarzo 2002 - settembre 2003 · 1 anno e 8 mesiBeen responsible for the entire Food and Beverage operation, gathered Manager on Duty experience, been a special contact to the clients. - Coordinated the set-up & service of all areas. Ensured that all food service areas and bars are properly stocked and staffed and kept orderly and clean while adhering to strict control procedures. - Assisted other key staff members with the research and development of a product line to be marketed to the general public. - Coordinated and overseen the production of all items. Assisted with the development and presentation of related public educational programs. - Had contact with a wide range of people, also effectively interacted with guests and suppliers.
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Assistant Maitre d’hôtel
Seabourn Cruise Line - Orlando, FL, United States
F&B Salanovembre 1999 - gennaio 2002 · 2 anni e 3 mesiReceived and recorded advance reservations, as well as dealt with any customer complaints and made sure all team members are completing their tasks in an efficient manner. - Covered many more responsibilities that helped make the restaurant experience ideal for patrons. - Provided a personalized dining experience; ensured that the entire stay is pleasant and positive.
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Assistant Restaurant Manager
Kempinski Hotel Corvinus Budapest - Budapest, Hungary
Direzione Ristorazionesettembre 1996 - ottobre 1999 · 3 anni e 2 mesiBeen responsible for the organization and the daily operation in the main restaurant “Bistro Jardin”, then been promoted to run the fine dining restaurant “Corvinus”
Lingue
3 lingue
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Ungherese
Conoscenza madrelingua o bilingue
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Tedesco
Conoscenza professionale completa
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Inglese
Conoscenza professionale completa
Dati personali
Nazionalità
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Ungherese
Data di nascita
December 31st 1969
Competenze
32 competenze
- ⦁ Ability to work in a fast-paced environment
- Commercial approach
- Complex problem-solving skills
- Critical Thinking
- Customer & detail oriented
- Developing positive relationships
- Diplomatic
- Effective Communication
- Effective negotiation skills with vendors
- Effective time management
- Employee Training and Development
- Enforcing standards
- Financial Planning and Profit Analysis
- Good communications & organizations skills
- High level of Emotional intelligence
- Holding myself to a higher standard
- Influencing
- Leading experience in multinational environment
- Leading People
- Multisite Operations & Standards
- New Client Acquisition
- open to cooperate
- OTA handling
- Passion for innovation and creative experiences
- Result oriented
- Revenue & Inventory Control
- Sales Coaching with hands on approach
- Stress tolerance
- Strong negotiation skills
- Taking ownership
- Team player with strong interpersonal skills
- Yield-management
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