Housekeeping Room Attendant

Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

• Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues.
• Cleans up to 15 guestrooms daily to the correct Fairmont Hotels & Resorts Guest Room standards.
• Cleans up to 13 house cleanings every 3 months.
• Maintains supplies and reports any shortages in supplies promptly
• Reports any maintenance concerns as well as guest issues.
• Adheres to the procedures of key control.
• Adheres to Fairmont Hotels & resorts grooming standards.
• Reports any suspicious people or activity to the Manager on Duty.
• Completes assigned daily tasks and reports any tasks not finished.
• Attends and participates in daily Housekeeping briefings and completes Housekeeping standard of the day.
• Completes quarterly projects such as mattress turnings.
• Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
• Adheres to the hotel’s environmental policies and procedures.
• Other duties as assigned.

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming.
• Excellent organizational skills and time management.
• Must possess outstanding guest service skills with a professional presentation.
• Detail orientated and keen attention to guest requirements.
• Effective telephone and basic computer skills an asset.
• Previous Housekeeping/cleaning experience an asset.
• Must be physically fit in order to lift items up to 10kg.
• Must be flexible in terms of working days and hours.
• Proficient in English.
• WHMIS training an asset.

Additional Information

What’s in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Visa Requirements:   To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas.  Applicants must have their work visas in place prior to applying.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.