Front Desk Manager

About the job



Front Desk Managers are responsible for leading, mentoring, and training a team of individuals who provide exemplary customer service. He/she must maintain guest ratings and comments; participate in boarding processes; balance operational needs between the Financial and Guest Services departments; and assist in compiling shoreside reports as needed. Candidates must have front-of-the-house supervisory experience in an upscale cruise line, hotel, or resort.

About you

See Description
  • Language required: English.

The company

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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Front Desk Manager

Miami, FL, United States

Full-time, Indefinite

Start Date:

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