Front Office Manager 前厅部经理

Shangri‐La Yangzhou

The luxurious Shangri-La Yangzhou is the ideal base for both business and leisure travellers, with excellent accommodation and dining, superb facilities and legendary Shangri-La hospitality ensuring that all guests enjoy a comfortable stay in the heart of this historic location.

We are looking for Front Office Manager position.

As a Front Office Manager, we rely on you to:

• Provide guest serviccs as well as supervision, direction and leadership in the Front Office in accordance with the objectives, performance and quality standards established by hotel guidelines and policies.
• To provide general management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee's activities.

We are looking for someone who has:

• Takes pride in being a hotelier
• Preferably comes from a hotel-related education background
• Preferably has relevant experience with an international 5* hotel group
• Is self-driven, goal-oriented, willing to challenge the status quo
• Communicates and writes with fluency in English (and local language)
• Has excellent communicative, interpersonal, managerial problem solving skills
• Has excellent time management, multitask organizational skills

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