Group Coordinator

Coordinates activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities.

Qualifications:
- 1 year event planning and execution experience in a luxury hotel, convention
center, sales, public relations field or in a related hospitality function.
- Proven customer service skills to build and strengthen relationships.
- Ability to up-sell and cross-sell products and services.
- Ability to pay close attention to detail while coordinating many functions simultaneously.
- Ability to communicate tactfully with group representative, department heads and
shipboard employees to resolve problems and negotiate resolutions.
- Ability to conduct meetings efficiently and in a timely manner.
- Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way.
- Ability to perform basic math functions with regard to product and service pricing.
- Working knowledge of computers with e-mail and business-related software packages such as word processing and spreadsheet applications.
- Completion of high school or basic education equivalency preferred.