Trova Corsi nel Settore Alberghiero e Turistico

Excel with this A-Z Microsoft Excel Course. Microsoft Excel 2010, 2013, 2016, Excel 2019 and Office 365

Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training. The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries. In this course, we will learn theoretical aspects of sales management with practical tips and examples from hotel industry with templates and checklists. We will be covering - Concepts of Marketing - Organization and Roles of Sales Managers - Recent Trends impacting sales managers - Ethics in sales - Sales Planning, Budgeting and forecasting If you feel any topic is missing, write to us

Designed for employers and employees of takeaway food establishments, our online course outlines best practices to ensure you and your employees can return to work safely following COVID-19.

Setting up a home delivery service can be a great way to appeal to more customers but do you know where to begin? With this online training course learners will learn about the key actions and tasks needed to start home deliveries and how to ensure staff safety and wellbeing when they set up.

The course describes the current responsibilities of any food outlet under the law, with regards to a safe workplace, safety of plant and machinery and systems, safely storing articles and substances, adequate welfare facilities and how to provide information, instruction, training and supervision necessary to provide health and safety for employees.

For many food business owners, setting up a home delivery service can be a great way to attract more customers and give them the edge over their competition. But knowing how to start their delivery service can be difficult. This online training will take learners through some of the key areas to consider when setting up a home food delivery service.

Understand what both a food allergy and intolerance are Learn to recognise the symptoms of an allergic reaction Know which ingredients could cause allergies Understand what allergy information is required on pre-packed food labels Understand what to consider to keep consumers safe Know how to provide allergen information specific to their food business

Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!

Communication Skills for Front office staff How to engage with guests Do and Dont in communication with guests How to communicate while checking in at hotel how to communicate while checking out from hotel Talking confidently with Hotel guests

All Tourism and Hospitality workers must be aware of the environmental impacts of their operations. What you will learn: Principles of environmental sustainability Impacts of Tourism and Hospitality on the environment How industry is helping the environment Waste reduction energy saving and water saving practices How to improve your workplace practices The effect on customer satisfaction

You can ad this certificate to your CV as training received

A complete receptionist training course. Learn persuasive & influential receptionist skills for outstanding performance.

Whatever business you're in, there's a fundamental need to support the people that work there. That's where human resources comes in.

This course is designed for anyone thinking about becoming a Barista as a part or full-time career or just if you want to impress your friends and family with your latte art skills.