Encuentra Cursos en Hostelería & Turismo

Organizational performance stems from a clear understanding of the overall business objectives, strategies, and processes. The foundation of every hospitality operation lies on the shoulders of the employees’ comprehension of their own roles and responsibilities, as well as how they collaborate with each other. Trust, communication, and mutual respect are key characteristics that not only build strong teams, but strengthen the overall organizational capacity. In this course, you will develop a profound understanding of what constitutes a high performing team and fundamental knowledge guiding effective collaborations throughout the entire organization. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

As a customer-centric business operation, the hospitality firm’s performance critically depends on a mutual understanding between customer needs and employees’ service delivery. Compared to other industries, hospitality firms are increasingly faced with cultural differences, values and ethics. This course intends to shape the culture awareness of students and provide them with the necessary skills to lead within multicultural contexts. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

This course takes you into the heart of hotel financial analysis, helping them acquire an understanding of the main elements of financial statements and, at a managerial level, develop their ability to interpret financial statements and key performance indicators (KPIs) and understand what information they need as inputs into robust decision-making and financial planning. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

This online course examines performance shortfalls and crisis situations within the hospitality and tourism industry. It intends to analyze how organizations and people react to and cope with conditions of financial distress and performance shortfalls. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

Delivering high-impact, compelling presentations can take your career to the next level. In Powerful Presentations, two professional speakers break down how to structure, design, and deliver incredible presentations. From beating ‘stage fright’ to tackling technology issues, you’ll learn how to become a stronger speaker, whether you’re in the classroom, board room or a conference stage.

In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture.

The Hospitality Industry is a broad category of fields within the service industry that includes food & beverage service, event planning, theme parks, travel and tourism, hotels, etc. The industry uses a diverse workforce, which includes a variety of positions that may or may not have a strong educational component. Understanding this diversity and human behavior in hospitality is vital not only with the employees but also with the changing customer behavior. In this course, the participant will learn to develop organizational culture, employee experience, customer experience, and leadership. The participant will also learn to understand how change management can improve the company. The participant will be introduced to the contexts of the Experience Economy, psychological capital, DiSC® personality theory, and ADKAR change

Hotel asset management requires a holistic overview and understanding of the complete hotel business – it is one of the few disciplines which requires both strategic thinking and analytical application. Thus, this course will enable you to develop a strong strategic perspective on what is needed to enhance value for the owner. This practical hotel industry course uses real life experiences and examples to provide an understanding of hotel asset management and the various contracts and hotel business models employed to improve performance and thus increase value. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

Why now is the time to get interested in Artificial Intelligence? You have probably stumbled into the term ‘artificial intelligence’ and heard some troubling discussion about how robots might be taking all of our jobs in the near term future. The amount of human work is hardly going anywhere, but the skills and knowledge needed in the majority of jobs will drastically change. In five years’ time, you might wish that you had started working with AI five years ago AI technology—and its applications in business—is in many ways one of the most important innovations of our time. That’s why it’s crucial to be aware of all the opportunities and challenges AI will generate in the modern business world—even if you’re not starting your own AI project yet. This is how AI can help you perform better in your industry: Applications of AI are surprisingly common: Your company can automate a lot of boring and repetitive tasks with AI and robotic process automation and can target the workload of your workers to more productive tasks. Your company’s efficiency increases and you will get more done with less effort when routine tasks are completed by AI. Your company’s management team is able to make better decisions because you are getting information faster and more accurately for decision-making. You can stand out from your competitors with new and better products because you will get more information from customers and product users for developing your services. Customers will stay happy because you are able to offer them more personalized service in multiple points in the buying process. You will be able to acquire more customers, for example with the use of lead generation chatbots. If the benefits above would help your business, you will like this new AI basic online training course.

One of the cornerstones of our Boost Your Career course is the moderated exclusive expert sessions with the likes of ‘the Larry King of Podcasting’ Jordan Harbinger (whose show The Jordan Harbinger Show was voted Apple’s ‘Best of 2018’), award-winning concierge Sarah Dandashy, Guinness World Record holder as the most prolific professional blogger, and current Head of Remote at GitLab Darren Murph, and celebrity personal branding expert and author Phil Pallen. In these sessions, you will acquire unique insights on topics such as personal branding, networking, job searching, social media marketing, and time management, which will all de facto boost your career. This course is highly valuable to any service business professional, who wants to look for a career move and needs tools to achieve it.

This course offers the opportunity to learn about the mechanics of the hotel development process, from evaluating hotel sites to negotiating commercial contract terms. You will learn how to undertake a market feasibility plan using industry best practices, in order to provide the best possible solution for a hotel project. This course will demystify the timeframes, complexity, and players in the development process, so that you can engage into conversations with stakeholders with confidence that you understand the shared language, common terms, metrics, analysis and strategies employed. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

“Communicate and Present Like a Successful Leader”: A FREE 1-hour online masterclass specially offered by Alba Graduate Business School to help you become a more effective, confident, and charismatic communicator. You’ll grasp how to introduce yourself, share ideas orally and in writing, and keep an audience engaged.

The unique opportunity to study tourism in Venice. An innovative programme offered at a Equis certified school with a 30 year long experience in tourism and hospitality education. The programme is built upon experiential learning and immersive experiences, and to foster teamwork and networking. The AI based and digital tools essential to the industry and its development are integrated transversally to each course. Hands on Labs, Industry days and classes, Special Guests’ Lectures, Live projects, and many other activities enrich this real-world learning experience.

The program blends the requisite specialist operational knowledge and skills, with advanced managerial competencies, in order to educate the new generation of tourism executives. It emphasizes the cross-cultural, moral, ethical, institutional and environmental issues in the management of tourism organizations, while covering all specialized business and operational skills. The strategic partnership with Costa Navarino ( the premier luxury destination in Greece) and a series of events in collaboration with key tourism players throughout the program, as well as a well- organized internship process strongly support the development of a professional network and increase considerably the employability of students upon graduation.