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Parcourez les Cours Hotellerie Restauration

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Accounting for Decision Making
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Through this course, you will start by addressing the two “big questions” of accounting: “What do I have?” and “How did I do over time?” You will see how the two key financial statements – the balance sheet and the income statement - are designed to answer these questions and then move on to consider how individual transactions aggregate to make up these financial statements. After developing a broad understanding of accounting and financial statements, you will begin to develop a more nuanced understanding of individual components of doing business, such as making a sale or building inventory. By considering many of the more common actions of a company, you will build your understanding of accounting, and explore these concepts by applying them across various types of transactions. Once you understand these individual concepts better, you will be ready to return to the overall financial statements and use them as informational tools, including building ratios. You can do this course standalone or to qualify for the residential component of the Finance for Strategic Decision-Making Executive Education program. For more information, see the FAQ below.
Durée
1 jour
Format
En ligne

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Market Research Specialization
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Offered by University of California, Davis Research Techniques + Data = Marketing Superhero. Deliver valuable customer insights for your business.
Durée
4 mois
Format
En ligne

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International Leadership and Organizational Behavior
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Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations. In all of these contexts, your effectiveness as a leader depends on how well you understand and are able to manage individual and collective behaviors in an intercultural context.
Durée
17 heures
Format
En ligne
eHotelier - eAcademy
Develop and Implement a Food Safety Program
eHotelier - eAcademy
Developing a system for ensuring safe food handling practices is essential for any business that stores, prepares, displays, serves and/or disposes of food. This course will help you understand: Construction and requirements of a food safety program Food safety legislation and food standards How to implement HACCP procedures Methods for identifying, minimising and controlling food safety hazards Monitoring, evaluation and reporting requirements
Durée
4 heures
Format
En ligne
International and Cross-Cultural Negotiation
International and Cross-Cultural Negotiation
All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular?

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Learn English with ABA English
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With ABA English, you'll learn English the natural way, i.e., in the same way you learnt your own language. To do this, we've come up with us unique method based on videos and live classes. You can start from zero and reach the highest level (Business). Without a doubt, having a good command of English is an essential skill when you have a customer-oriented job; as it will allow you to communicate with people from all over the world.
Durée
Flexible
Format
En ligne

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The Entrepreneurial Mindset
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Uncover the secrets of thinking like an entrepreneur to create value for stakeholders and society across a variety of business settings.
Durée
1 mois
Format
En ligne
South East Technological University, Waterford, Ireland
BA (Hons) Hospitality Management - WIT
South East Technological University, Waterford, Ireland
Waterford, Ireland
The term Hospitality Management is most commonly associated with Hotels but also includes careers in entertainment venues, restaurants, bars and casual-dining, event management and contract catering. This four year course is designed to equip graduates with a broad range of business skills combined with a thorough knowledge of the hospitality environment.
Durée
4 ans
Format
Sur campus
Swiss Hotel Management School
Customer Experience Design: 1.Differentiation strategies for brand positioning
Swiss Hotel Management School
This program explores why ultra-personalized services are the key to customer engagement, and customer value creation is the most important and crucial part of every business.
Durée
15 heures
Format
En ligne
MPI Academy
Meeting & Event Strategist Certificate Program
MPI Academy
Transform Yourself from Meeting Planner to Event Strategist.
Durée
6 heures
Format
En ligne
Les Roches Marbella International School of Hotel Management
Master’s in International Hotel Management
Les Roches Marbella International School of Hotel Management
Marbella, Spain
Develop the skills and experience to become a successful hotel manager This master’s combines the traditional Swiss ethos of luxury hotel management with the latest strategies in operations, digital marketing, talent and leadership.
Durée
9 mois
Format
En ligne / sur campus

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Improve Your English Communication Skills Specialization
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Offered by Georgia Institute of Technology Improve Your English Communication Skills. Write and speak more professionally in English to increase your business success.
Durée
5 mois
Format
En ligne
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General Receptionist
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This General Receptionist course will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today's technology-based offices.
Durée
Flexible
Format
En ligne
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Office Admin and Reception Skills
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Would you like a well-paid job with room for progression? Course Description: Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP. What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection (or access to one) What skills will I gain? The course provides the the opportunity to gain recognised skills in: Microsoft Word, Excel, Powerpoint, and OutlookDiary management, record keeping and filingBusiness, report and e-mail writingHandling confidential documentsTaking notes, dictating, and proofreadingArranging interviews, bookings, and travelDelivering mailSpeed reading and speed typingCreating an effective CV and cover letterReceptionist, customer service skills, and telephone skills What is the target audience? Job hunters & School leaversCollege or University student & graduatesThis course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Office Administration & Reception Skills Certificate. What career can I get? With this qualification, there are various roles open to you, including: ReceptionistVeterinary ReceptionistMedical ReceptionistSecretaryLegal SecretaryOffice AdministratorOffice AssistantExecutive AssistantPersonal Assistant
Durée
1 an
Format
En ligne
Technological University Dublin (TU Dublin)
Higher Diploma Hospitality Management
Technological University Dublin (TU Dublin)
Dublin, Ireland
This one-year conversion programme provides an opportunity for students who have successfully completed an ordinary degree (level 7 – NFQ) or honours degree (level 8 – NFQ) in a different discipline to attain an honours degree (level 8 – NFQ) equivalent in a further single year of studies. The individual modules run in conjunction with existing modules on our degree programmes. The offering of the Higher Diploma in Hospitality Management programme further develops the learners’ key skills, their strategic ability and introduces learners to the hospitality management discipline. The three-month industry placement forms an integral part of this programme.
Durée
1 an
Format
Sur campus
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