Front Office Jobs at Mandarin Oriental

The Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingl...

Scope of Position The Bellman is responsible for the overall guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handlin...

Scope of Position The Concierge is responsible providing the highest level of service to all guests and colleagues alike.Requirements  University Graduate    2 years in a Shanghai hotel as ConciergeEx...

Duties & Responsibilities: To be fully aware of the hotel information in terms of services offered, opening times, location of venues etc. in order to provide guests with accurate information. To ens...

Support company’s philosophy and company culture through the use of Pillars of Legendary       Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our      Missio...

Duties and Responsibilities To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team an...

Duties and Responsibilities The Spa Concierge is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and check...

Duties and Responsibilities To give and receive a handover from shift to shift to ensure effective communication.To ensure that the front entrance is kept clean and tidyTo check arrival and departure ...

Duties and Responsibilities To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and dem...

Duties and Responsibilities 工作职责 Greet and escort guests promptly to their rooms 及时问候并引领客人到房间 Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct 在...