Name: Food & Beverage Management
Price: -1 EUR

Professional certificates

Euro

Course objectives
 The course aims to offer course participants an understanding of the following topics:
 
 Understanding the general structure of food service business, including different operational models and service concepts
 Familiarity with key theory underlying F&B management
 Identifying and managing common challenges and friction points in F&B operations
 Recognising the increasingly important role of technology in F&B management
 Identifying current issues and exploiting emerging trends in F&B settings
 Skills
 Upon successful completion of the course, the course participants will gain knowledge of the following:
 
 diversity of food service as a sector of economic activity
 critical success factors and their relative importance in different parts of the F&B sector
 common challenges and main friction points in F&B management
 role of technology in F&B
 following and adapting to changes in the market, including customer trends and technological progress

English

HAAGA-HELIA UNIVERSITY OF APPLIED SCIENCES
Through education, research and development, Haaga-Helia prepares professionals for business and services. We offer our students a wide choice of studies, great opportunities for specialisation, and a high-level education in Finnish, Swedish and English, and access to business networks during their studies.

Our Mission
Haaga-Helia educates experts with customer service, strong sales and entrepreneurial skills. Our R&D&I activities focus on innovative products, services and business operations for the benefit of business and society.

Our Vision
Haaga-Helia is a leading, internationally growing, University of Applied Sciences. We offer superior quality services for the success of students, businesses and workplace communities.

HOTEL, RESTAURANT AND TOURISM MANAGEMENT PROGRAMMES

Hotel, Restaurant and Tourism Management has four corner-stones of  studies: working-life orientation, business management, aesthetics and internationality. They are integrated into all study modules.

Working-life orientation
Studies are firmly linked to working-life in the combination of theory and practice. The working life orientation provides the student with a good and realistic insight into the industry and creates a solid basis for the career path. The research and development methodology will create chances for innovative job opportunities already during the studies. Research & Development and the innovative approach is part of the learning through working-life. It trains the students’ skills to seek and apply information in a critical and analytical manner.

Business management
Students improve their managerial aptitude via studies in management, accounting, marketing and communications. They will learn to understand the economic thinking behind all business operations. The holistic managerial perspective will increase the skills for developing business operations.

Aesthetic nature
The competitive and growth potential within the industry are inter-related with aesthetics and experience. A graduate in hotel, restaurant and tourism management has developed the analytical and practical skills required to create aesthetic, desirable and memorable services, products, communications and circumstances, which differ from those of competitors. 

Internationality
The studies embrace language and culture courses, which contribute to international skills. 

Key learning outcomes 
The student will develop a solid understanding of customer-oriented and profitable operation within the various sectors of hospitality and tourism management. The student learns how to put skills into practical use to boost business within the hotel, restaurant and tourism industry and other areas.

The studies will provide the student with an extensive professional outlook and logical skills. Bachelor graduates develop careers within the hotel, restaurant and tourism industry in management positions, as entrepreneurs, as specialists or in sales or Research & Development positions ( R & D).

Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management

The Food & Beverage (F&B) sector is one of the most dynamic, vibrant, and exciting areas of service management. To thrive in this global, competitive landscape, those pursuing a successful career in F&B need to familiarise themselves with the key tenets of F&B management.
 
 By undertaking this course, students will learn about the structure and characteristics of the food service industry, explore best practices and common issues in operational management, as well as get a comprehensive introduction to the types of technology used in F&B management. The course concludes by considering current challenges and emerging trends in contemporary F&B management, equipping you with the knowledge required to level-up your professional competence.
 
 The participants are expected to watch all the video content under each module, acquaint oneself with additional materials provided, review the video podcast, and then take the quiz. The quiz can be taken 3 times and we recommend that participants watch the videos until they feel they master the topic.

Food & Beverage Management

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