Encuentra Cursos en Hostelería & Turismo

Important business decisions require justification, and while we often have data that can help us make those decisions, the skill with which we analyze the data can make the difference between a good and bad outcome.

Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies on the business intuition of the person using it.

In this course we will go through the entire process together up to the final evaluation of the results achieved. We will accompany you to the knowledge of a management control system that can be tailor-made for each hotel by explaining a method for sorting and interpreting the numbers and enabling management to make the right decisions.

Traditional formulas for success in the hospitality industry have been questioned recently through digitalization, new entrants in the industry, and the shared economy model. The main objective of this program is to equip future hospitality professionals with the capacity and innovative mindset to assess successful business models.

Secure your investments from legal problems by studying basic knowledge about hospitality law Legal issues may become costly for your company. Mastering the laws and statutes of our field enable you to foresee and identify risks, find reliable information and get help when problems occur. The basic principles of the course will help you to solve problems together with legal experts. Failing to follow laws and statutes or misinterpreting them may slow down your business, or even jeopardize its existence. By investing in legal concept understanding you can diminish the risk caused by ignorance, which might have far-reaching consequences.

In this course, the participant will learn the basic concepts related to financial and management accounting. The participant will be introduced to the basic cost concepts and cost volume profit analysis. Different pricing methods are also discussed. The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. The quizzes can be taken 3 times and we recommend that participants watch the videos and practise until they feel they master the topic.

Every day, senior managers of hospitality companies have to make decisions with respect to investing in new projects, raising capital, acquiring companies or disposing of existing businesses or assets. The objective of this course is to provide you with a thorough understanding of how these key financial decisions are made and which criteria and methods are used and applied in doing so. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

Organizational performance stems from a clear understanding of the overall business objectives, strategies, and processes. The foundation of every hospitality operation lies on the shoulders of the employees’ comprehension of their own roles and responsibilities, as well as how they collaborate with each other. Trust, communication, and mutual respect are key characteristics that not only build strong teams, but strengthen the overall organizational capacity. In this course, you will develop a profound understanding of what constitutes a high performing team and fundamental knowledge guiding effective collaborations throughout the entire organization. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

As a customer-centric business operation, the hospitality firm’s performance critically depends on a mutual understanding between customer needs and employees’ service delivery. Compared to other industries, hospitality firms are increasingly faced with cultural differences, values and ethics. This course intends to shape the culture awareness of students and provide them with the necessary skills to lead within multicultural contexts. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

This course takes you into the heart of hotel financial analysis, helping them acquire an understanding of the main elements of financial statements and, at a managerial level, develop their ability to interpret financial statements and key performance indicators (KPIs) and understand what information they need as inputs into robust decision-making and financial planning. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

This online course examines performance shortfalls and crisis situations within the hospitality and tourism industry. It intends to analyze how organizations and people react to and cope with conditions of financial distress and performance shortfalls. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

Delivering high-impact, compelling presentations can take your career to the next level. In Powerful Presentations, two professional speakers break down how to structure, design, and deliver incredible presentations. From beating ‘stage fright’ to tackling technology issues, you’ll learn how to become a stronger speaker, whether you’re in the classroom, board room or a conference stage.

In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture.

The Hospitality Industry is a broad category of fields within the service industry that includes food & beverage service, event planning, theme parks, travel and tourism, hotels, etc. The industry uses a diverse workforce, which includes a variety of positions that may or may not have a strong educational component. Understanding this diversity and human behavior in hospitality is vital not only with the employees but also with the changing customer behavior. In this course, the participant will learn to develop organizational culture, employee experience, customer experience, and leadership. The participant will also learn to understand how change management can improve the company. The participant will be introduced to the contexts of the Experience Economy, psychological capital, DiSC® personality theory, and ADKAR change