Encuentra Cursos en Hostelería & Turismo

The diploma is divided into 3 modules: Developing Customer Service Skills - learn to work with customers, how to listen and communicate and more. Developing Telephone handling and administrative skills - learn to deal with security, how to communicate via telephone, database management and more. Developing Business Communication Skills - develop CV writing skills, business writing skills, interview skills and get to grips with the Microsoft Office suite.

Hospitality is a growing, diverse and exciting industry that provides an abundance of employment opportunities at home and elsewhere around the globe. The demand for hospitality graduates is growing each year in the global hotel, leisure, industrial, business, health and education sectors. This programme will give you the management, technological and operational skills you need to work in the international hospitality industry. Specific modules enhance the international focus of the programme and the international experience of the student. You’ll develop the strong communication, interpersonal, management and leadership skills that have been identified by the hospitality industry as essential for career success. Key areas of study are Communications, Management, Law and Industry Studies. Since European languages are becoming increasingly important, you also have the option to study one European language. Subjects studied include business communications, intercultural awareness, fundamentals of accounting, international hospitality industry studies, food and beverage practice, marketing, restaurant operations, hospitality management operations, bar & beverage management, hospitality information systems, hospitality law, and strategic management. There is a six-month work placement in Year 3. On graduation, you may proceed to postgraduate studies leading to the award of MSc, MPhil or PhD at research institutes and universities worldwide.

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.

WSET's flagship Diploma arms you with specialist-level skills, knowledge and recognition as an expert in the field of wines. The course not only develops advanced product knowledge but will also develop your research and analysis abilities, which will continue to be of great value to you in the future. All our classes are delivered by highly qualified educators, many of whom are MWs, and all of whom are subject-matter experts. You'll learn alongside like-minded individuals in a discussion-led setting, with all theory underpinned by tastings of an extensive variety of still, sparkling and fortified wines from all over the world. Beyond the Diploma: WSET Alumni Body Upon successful completion of the Diploma, you will gain the distinction of the 'DipWSET' postnominal, making you recognisable as one of just over 10,000 individuals worldwide who have gained this prestigious qualification. You'll join a global community known as the WSET Alumni Body. This will offer you fantastic opportunities for continued learning, including a unique programme of tasting, networking and career events and access to market reports. You’ll join ranks with many of the wine world’s most well-respected figures and build long-lasting relationships with your fellow Diploma alumni. The Diploma is comprised of six essential units of study, each designed to develop expertise in a specific area. These units are weighted differently and require different amounts of guided and private study time. Those who choose to study with us through one of our classroom courses will taste over 250 light, sparkling and fortified wines, all carefully selected by our buying team to build your analytical tasting skills and contextualise your theoretical knowledge. Online students will be offered guidance on the styles of wines to source and taste. D1 – Wine production (20% weighting) o Vine requirements o Anatomy of the vine and grape o Grape growing options, explaining and evaluating the different approaches and how these options affect grape yields, quality and the final wine produced o Natural factors in the vineyard and how they influence the vine’s ability to produce grapes for wines of different styles, quality levels and price o Winemaking and post-fermentation options and how they influence the style, quality and price of wines D2 – Wine business (10% weighting) o The types of businesses engaged in wine production and the options for getting wine to the point of sale o Factors that contribute to the price of wine o Key considerations in wine marketing D3 – Wines of the world (50% weighting) | D4 – Sparkling wines (5% weighting) | D5 – Fortified wines (5% weighting) In each of these units you will learn: o How grape-growing, winemaking, maturation, wine law and wine business influence the style, quality and price of the principal still wines (D3), sparkling wines (D4) and fortified wines (D5) of the world. o How to taste and evaluate still wines (D3), sparkling wines (D4) and fortified wines (D5) using the WSET Level 4 Systematic Approach to Tasting Wine® (SAT) D6 – Independent research assignment (10% weighting) o How to research a specified wine-related subject and clearly communicate your findings

As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities.

Intense practical training for future leaders in culinary arts Taught across six semesters, including two professional internships, this Bachelor program combines intensive culinary arts training with rigorous academic studies of business and management topics.

The MBA in International Hotel Management combines a university teaching approach with a professional edge, whose aim is to train operational and higher managers in the field of hospitality with a wide range of equipment and facilities pertaining to international companies.The program combines cutting-edge management science with traditional know-how in hotel and restaurant management. Course work is reinforced through immediate application of knowledge in practical settings.

This course covers in the chronological order each defining step of an entrepreneurial project.

Transform Yourself from Meeting Planner to Event Strategist.

Develop the skills and experience to become a successful hotel manager This master’s combines the traditional Swiss ethos of luxury hotel management with the latest strategies in operations, digital marketing, talent and leadership.

Offered by Georgia Institute of Technology Improve Your English Communication Skills. Write and speak more professionally in English to increase your business success.

The Diploma in Culinary Management has been designed to provide you with the knowledge and skills to succeed in your culinary career, whether you aspire to own a food business or achieve in a managerial position within the restaurant industry.

Enhance your entrepreneurial expertise Designed for career-switchers, aspiring or current entrepreneurs, as well as professionals who own a family business, this master’s teaches the A-to-Z of entrepreneurship.

This Receptionist Training Diploma will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These online courses are open to everyone, all you need is an interest in learning! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection (or access to one) What skills will I gain? Learn to produce standard documentsGain knowledge of receptionist and telephone handling skillsLearn key Microsoft Office programs and social media handlingBecome a master of data management and record keepingGain extensive knowledge of planning travel and accommodationGain excellent management and customer handling skillsLearn to provide customer service to the highest standard What is the target audience? Job hunters & School leaversCollege or University student & graduatesPersonal assistant & ReceptionistAssistant for company directorNew or Temporary staffSwitchboard operator & Front desk operatorOffice clerk & Administration AssistantTravel managers & tour assistantsFront desk supervisor or manager How will I be assessed? At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? Those who successfully pass this course will be awarded a Diploma in Reception Training What career can I get? You could become any of the following: ReceptionistTelephone Interviewer